Brandie Deegan
Claremore,OK
Summary
Results-driven CMS Supervisor with expertise in cash handling, compliance management, and operations supervision. Proven track record in process improvement and team leadership, enhancing operational efficiency and service quality.
Overview
23
23
years of professional experience
Work History
CMS Supervisor
Loomis Armored Carriers
Tulsa, Oklahoma
06.2024 - Current
- Supervised daily operations and ensured compliance with policies.
- Monitored performance metrics to identify areas for improvement.
- Monitored performance metrics, identifying opportunities for process enhancements.
- Coordinated team schedules to optimize branch efficiency and service levels.
- Managed cash handling processes to maintain accuracy and security.
- Evaluated existing processes and procedures to identify areas for improvement.
- Facilitated monthly meetings with employees to address current issues and introduce new procedures.
- Organized monthly meetings with employees to discuss current issues and new procedures.
- Supervised the reconciliation of daily cash balances at the close of each business day.
CMS Teller
Loomis Armored Carriers
Tulsa, Oklahoma
06.2022 - 06.2024
- Processed cash deposits and withdrawals for clients efficiently.
- Balanced currency and coin drawers daily in compliance with bank policies.
- Operated cash handling equipment and security systems safely.
- Assisted in training new tellers on procedures and policies.
- Collaborated with team members to enhance workflow efficiency.
- Ensured a clean and orderly workspace to enhance productivity.
Cafeteria Worker
Verdigris Public School
Claremore, Oklahoma
03.2021 - 05.2022
- Served food and beverages to students and staff efficiently.
- Prepared daily meals in accordance with school nutrition guidelines.
- Maintained cleanliness and organization of the cafeteria area.
- Followed safety protocols during food preparation and handling.
- Assisted with inventory management and food storage practices.
Shift Supervisor
Taziki's Mediterranean Cafe
Tulsa, Oklahoma
01.2017 - 03.2021
- Supervised daily operations and staff performance at a busy Mediterranean cafe.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Provided on-the-job training to new staff members.
- Ensured compliance with health and safety regulations during food preparation.
- Resolved customer concerns promptly to enhance overall dining experience.
- Implemented efficient workflows to streamline kitchen and service processes.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Teller Operations Specialist
Bank of America
Tulsa, Oklahoma
01.2007 - 09.2010
- Processed deposits, withdrawals, transfers, check cashing, loan payments, money orders, traveler's checks and other types of transactions in an efficient manner.
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and service requests.
- Oversaw cash handling procedures to ensure accuracy and compliance. and maintained currency accuracy.
- Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
- Educated customers on bank products and services available.
- Ensured compliance with banking regulations and policies consistently.
- Trained new staff on operational procedures and systems usage.
- Balanced bank's vault of daily cash for withdrawals and deposits.
Cashier Supervisor
Cherokee Nation Entertainment
Tulsa, Oklahoma
01.2004 - 05.2007
- Trained and mentored new cashiers on customer service techniques and operational standards.
- Supervised daily cash handling procedures and ensured accuracy of transactions.
- Resolved customer issues and complaints promptly, maintaining high service quality.
- Assisted customers with inquiries regarding gaming and casino services.
- Balanced daily receipts at the end of each shift to ensure accuracy. with cashier bank at end of shift.
- Collaborated with security staff to report suspicious activities.
Education
Some College (No Degree) - Biology
Oklahoma State University
Stillwater, OKSome College (No Degree) - Biology
Missouri Valley College
Marshall, MOSkills
- Compliance management
- Operations supervision
- Inventory management
- Staff training
- Process improvement
- Cash handling
- Operating systems expertise
- Problem solving
- Time management
Timeline
CMS Supervisor
Loomis Armored Carriers
06.2024 - Current
CMS Teller
Loomis Armored Carriers
06.2022 - 06.2024
Cafeteria Worker
Verdigris Public School
03.2021 - 05.2022
Shift Supervisor
Taziki's Mediterranean Cafe
01.2017 - 03.2021
Teller Operations Specialist
Bank of America
01.2007 - 09.2010
Cashier Supervisor
Cherokee Nation Entertainment
01.2004 - 05.2007
Some College (No Degree) - Biology
Oklahoma State University
Some College (No Degree) - Biology
Missouri Valley College