Brandie Flaherty
Aberdeen,WA
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
17
17
years of professional experience
Work History
Elderly Caregiver
CCAP
01.2017 - 06.2017
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Facilitated social interactions among senior residents through group activities, events, and outings.
- Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.
- Provided transportation services for clients to attend medical appointments or engage in community activities safely.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
- Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Assisted disabled clients to support independence and well-being.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Developed and implemented individualized care plans to cater to client needs and better assist.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
Office Clerk
CCAP
11.2016 - 01.2017
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Ensured timely delivery of mail packages within the organization while also managing outgoing shipments accurately through postal services or courier companies as required.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
Market Research Interviewer
Research Data Design
11.2000 - 04.2001
- Enhanced respondent engagement by utilizing advanced interviewing techniques and maintaining a professional demeanor.
- Conducted in-depth interviews with diverse populations, ensuring accurate representation of target demographics.
- Adhered to strict confidentiality protocols, ensuring the protection of sensitive participant information throughout the research process.
- Utilized various survey platforms and technologies to conduct telephone, online, and in-person interviews effectively.
- Contributed to project success by meeting or exceeding daily quotas for completed interviews.
- Handled difficult respondents professionally, employing tactful communication strategies to diffuse tense situations when necessary.
- Exceeded performance expectations consistently while maintaining a high level of accuracy and professionalism during all interactions with respondents.
- Made limited number of deviations from interview script to address unique customer dialogue during interview.
- Maintained confidentiality of customer information and company procedures.
- Followed strict guidelines to receive unbiased, unprompted responses.
- Followed established guidelines and recommendations from supervisors to complete quality interviews.
- Recorded customer survey answers verbatim to achieve 100% accurate reporting.
- Attended pre-shift briefings and meetings to receive up-to-date information and changes in daily scheduling.
Education
Bachelor of Arts - Social Services
Grays Harbor College
Aberdeen, WA06.2020
Bachelor of Arts - Human Services
Grays Harbor College
Aberdeen, WA06.2020
Skills
- Progress Documentation
- Time Management
- Care Plan Management
- Regulatory Compliance
- First Aid and Safety
- Patient Companionship
- Client Documentation
- Data Confidentiality
- Relationship Building
- Activities of Daily Living
- Patient Advocacy
- Documentation and Reporting
- Basic Housekeeping
- Meal Preparation
- Safe Patient Transportation
- Customer Service
- Recreational Activities
- Medication Administration
- Compassionate Caregiving
- Personal Hygiene Assistance
- Social Interaction
- Housekeeping Duties
- Emotional Support
- Housekeeping
- Care Plan Assessment
- Medical Appointment Coordination
- Nutrition Monitoring
- Elderly Advocacy
- Respite Care
Hobbies
Diamond Painting, Movies, Music, Nature Walks, Drives, Spending time with my children and grandson.
Timeline
Elderly Caregiver
CCAP
01.2017 - 06.2017
Office Clerk
CCAP
11.2016 - 01.2017
Market Research Interviewer
Research Data Design
11.2000 - 04.2001
Bachelor of Arts - Social Services
Grays Harbor College
Bachelor of Arts - Human Services
Grays Harbor College
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