Brandie Johnson
Gladewater,TX
Summary
Dynamic and dedicated Professional Dog Groomer with extensive experience at Plush Puppy Pet Salon. Expert in advanced clipper skills and dog behavior assessment, I foster strong client relationships, enhancing retention rates. Committed to maintaining high sanitation standards while mentoring junior staff, I ensure a safe and comfortable grooming experience for all pets.
Overview
26
26
years of professional experience
Work History
Professional Dog Groomer
Plush puppy pet salon
Longview, TX
03.2025 - Current
- Provided high-quality grooming services using industry-standard tools and techniques.
- Ensured pet safety and comfort during grooming procedures through careful handling and observation.
- Maintained cleanliness of grooming area, adhering to sanitation protocols and safety standards.
- Assisted in educating pet owners on grooming best practices and maintenance between visits.
- Developed individualized grooming plans based on specific breed standards and client preferences.
- Mentored junior groomers on proper techniques, enhancing overall team skill level and service quality.
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
- Promoted a safe working environment by enforcing company safety guidelines among team members consistently.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
- Increased client retention through excellent communication and rapport-building with pet owners.
- Assisted in training new employees on proper handling techniques, equipment usage, and salon policies as needed.
- Reduced grooming time by effectively utilizing specialized tools and techniques for various dog breeds and coat types.
- Helped develop marketing strategies aimed at attracting new clientele through targeted promotions and incentives based on customer needs analysis.
Professional Dog Groomer
PRETTY PAWS PET BOUTIQUE
Longview, TX
01.2000 - 02.2025
- Provided high-quality grooming services, ensuring pet hygiene and comfort.
- Assessed dog behavior to tailor grooming approach for individual needs.
- Maintained grooming tools and equipment for optimal performance and safety.
- Educated pet owners on proper care routines between grooming sessions.
- Collaborated with team members to enhance customer service experience.
- Trained junior groomers in best practices and safety protocols.
- Developed relationships with clients, fostering loyalty and repeat business.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Delivered personalized consultations with clients prior to appointments to understand their specific requirements thoroughly.
- Participated in community events showcasing the salon''s services while educating the public on proper pet care practices.
- Collaborated with coworkers to ensure seamless coordination during busy periods at the salon.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Educated visitors and staff on proper animal care and handling.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Reset procedure rooms between appointments and disinfected equipment.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
Education
High School Diploma -
Kilgore High School
Kilgore, TX06.1999
Skills
Proper bathing techniques
Advanced clipper skills
Expert scissoring techniques
Sanitary area grooming
Knowledge of breed standards
Appointment scheduling
Gentle restraint methods
Patience and tact
Ear cleaning proficiency
Efficient drying methods
Pet first aid
De-matting techniques
Nail trimming expertise
Teeth brushing techniques
De-shedding procedures
Calm demeanor
Coat conditioning treatments
Creative styling
Sanitation procedures
Dog behavior assessment
Paw pad care
Nail trimming
Animal handling
Injury and illness treatment
Medication documentation
Inventory management
Teamwork and collaboration
Customer service
Problem-solving
Honest and dependable
Timeline
Professional Dog Groomer
Plush puppy pet salon
03.2025 - Current
Professional Dog Groomer
PRETTY PAWS PET BOUTIQUE
01.2000 - 02.2025
High School Diploma -
Kilgore High School