Brandie Lansdell

• Provided comprehensive in-home support to seniors and individuals with disabilities, delivering personal care, mobility assistance, medication reminders, meal preparation, and household management to enhance daily living. I conducted ongoing assessments to identify changing needs and collaborated closely with families and service providers to adjust care. Advocated for clients by coordinating with medical professionals, social workers, and community agencies to secure essential services and resources that improved access toMaintained detailed documentation of care activities, observations, and client progress while supporting clients in maintaining independence, safety, and emotional well-being through consistent, person-centered care.liable, person-centered care.
• Provided personalized care to clients, ensuring safety and comfort in daily activities.
• Developed individualized care plans based on client needs and preferences.
• Assisted clients with mobility and personal hygiene, promoting independence and dignity.

• As a women’s clothing sales associate, Assisted customers in selecting products and provided personalized service while maintaining an organized, welcoming environment to enhance customer satisfaction. Handled transactions, returns, and inventory with accuracy to support seamless store operations and improve overall customer experience. Engaged in daily customer interactions to strengthen communication and problem-solving skills, ensuring a consistently positive shopping experience.
• Enhanced customer experience by providing knowledgeable product recommendations and assisting with inquiries.
• Executed efficient inventory management processes, ensuring optimal stock levels and product availability.
• Trained new associates on sales techniques, operational procedures, and customer service standards.

• Managed front desk operations, ensuring efficient guest check-in and check-out processes.
• Coordinated scheduling for appointments and meetings, prioritizing executive calendar management.
• Streamlined communication between departments, enhancing information flow and operational efficiency.
• Developed and maintained filing systems, improving document retrieval and organization processes.
• Implemented new software tools for appointment management, increasing team productivity by optimizing workflows.
• Addressed guest inquiries and concerns promptly, fostering positive relationships to enhance client satisfaction.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Assisted in the onboarding process for new employees by preparing necessary paperwork and providing orientation materials.
• Streamlined office communication by effectively handling incoming calls and directing them to the appropriate departments.
• Ensured timely delivery of mail packages within the office by sorting and distributing incoming shipments according to departmental guidelines.

Completion Pending