Brandie Lauffer

Greeting of customers in a friendly manner while expediting their orders in a high paced environment, handing cash/credit card transactions. Preparing food and cooking food in the fryers. Delivering proper orders to the customers, while assuring they have all the condiments they needed for their best dining experience. Maintaining a clean and sanitized work environment following all food and health guidelines.

• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Increased sales and customer satisfaction through personalized servicing.

Serving customers alcoholic beverages and mixed drinks, completing payments through cash and credit card transactions. Stocking and rotating of beer in coolers as well as completing beer and liquor orders, cleaning and sanitizing of the bar, making sure that customers have a safe and entertaining experience at the bar while complying to rules established by the state.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Greeting and addressing customers in a timely manner, assisting them with their food and drink orders, while also maintaining the dish pit in assuring that they are served with clean and sanitized dishware. Foreseeing customers dine in and carryout orders are correct and precise while following all health regulations. Providing exceptional customer service to maintain a positive and enjoyable experience for each and every customer. Completion of side duties including, restocking of condiments and other materials needed for customers.

• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Developed relationships with clients for increased loyalty and repeat business.