Brandie Quijada
San Andreas
Summary
Results-driven professional with 5 years of experience in exceptional customer service, providing information about services and products. Skilled in assessing customer needs, generating leads, and handling customer complaints. Recognized for resolving issues with integrity to ensure high levels of satisfaction and retention. Motivated team player committed to driving company success through strong leadership, personnel management, and proactive oversight of daily operations. Seasoned security observer with excellent communication skills, adept at maintaining detailed logs of important events and resolving conflicts with honesty and integrity.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server Assistant Manager
The Woodbridge Inn Steakhouse
01.2025 - Current
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
- Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.
- Reduced wait times with effective table management strategies, enhancing customer experience.
- Developed strong rapport with clientele through excellent interpersonal skills, fostering repeat business.
- Managed and motivated employees to be productive and engaged in work.
Tribal Security Officer
Black Oak Casno
06.2024 - 07.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Courthouse Security Guard
Precision Security
11.2023 - 04.2024
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Security Guard
Securitas Security Services USA
11.2022 - 11.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Care Giver
Amador Assisted Living\
01.2022 - 03.2022
- Assisted clients with daily personal care activities.
- Performed light housework, handled cleaning duties and ran loads of laundry.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Prepared and served meals to meet dietary needs and instructions.
- Recorded and reported changes in client health or behavior.
- Monitored health and well-being of clients and reported significant health changes.
- Assisted patients with bladder and bowel needs by helping to restroom.
- Eliminated errors by reconciling with management and writing statements.
Security Supervisor/ Mobile Patrole
Garda World
12.2020 - 10.2021
- Guarded restricted areas to prevent unauthorized entry.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Documented security-related situations and submitted in-depth reports to superiors.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Addressed problems quickly and reported clear information while working under minimal supervision.=
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Provided security team leadership and contributed to on-call duties.
- Managed security staff schedules for all shifts, minimizing overtime costs.
Healthcare Security Officer
G4S Secure Solutions
01.2019 - 08.2020
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Investigated disturbances and used proportional and strategic responses to handle different types of issues.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Airport Security Officer
Allied Universal Security Services
01.2018 - 02.2019
- Guarded restricted areas to prevent unauthorized entry.
- Searched individuals and baggage for weapons and other prohibited items.
- Completed routine and incident-related documentation.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Protected vessels, passengers and crew by testing items and individuals for explosive material residue. " Fuel trucks".
- Noted possible security issues and performed additional reviews.
- Patrolled around the terminal and tarmack areas every 1 hour to protect facilities and travelers.
Education
No Degree - Psychology, Social And Behavioral Sciences, Child
Columbia College
Sonora, CA05-2026
Skills
- CPR Certification
- Time Management
- Critical Thinking
- Team Collaboration
- Emergency Response
- Injury Prevention
- Operations Oversight
- Verbal and Written Communication
- Criminal Law Knowledge
- De-escalation Techniques
Accomplishments
- Supervised team of 3-4 staff members in serving and security.
- Scheduling
- Training and hiring staff
- supervising a security team
- Tactile training
- CPI training (Crises Prevention Intervention)
- CPR
Languages
Russian
Elementary
Certification
- CPR
- Tactical Training Cert
- OC Spray and Handcuff Cert
- Fire Arm Safety Cert
Timeline
Server Assistant Manager
The Woodbridge Inn Steakhouse
01.2025 - Current
Tribal Security Officer
Black Oak Casno
06.2024 - 07.2024
Courthouse Security Guard
Precision Security
11.2023 - 04.2024
Security Guard
Securitas Security Services USA
11.2022 - 11.2023
Care Giver
Amador Assisted Living\
01.2022 - 03.2022
Security Supervisor/ Mobile Patrole
Garda World
12.2020 - 10.2021
Healthcare Security Officer
G4S Secure Solutions
01.2019 - 08.2020
Airport Security Officer
Allied Universal Security Services
01.2018 - 02.2019
No Degree - Psychology, Social And Behavioral Sciences, Child
Columbia College
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