Brandie McCain
Sylacauga,AL
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Cain's Pest Control
06.2018 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Executed record filing system to improve document organization and management.
Administrative Assistant
Ring Power
09.2016 - 12.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Performed research to collect and record industry data.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Liaised between clients and vendors and maintained effective lines of communication.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
High School Diploma -
Sylacauga High School
Sylacauga, AL05.2000
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- File Organization
- Customer and client relations
- Filing
- Clerical Support
- Scheduling
- Office Management
- Database entry
- Appointment Scheduling
- Client Relations
Timeline
Administrative Assistant
Cain's Pest Control
06.2018 - 09.2020
Administrative Assistant
Ring Power
09.2016 - 12.2018
High School Diploma -
Sylacauga High School