Brandie Mcmullen
Humble,TX
Summary
Dependable professional with strong customer service skills and a proven ability to enhance client satisfaction. Known for attention to detail and adaptability in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Family Vision Center
AEG Vision
Humble, TX
07.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed and implemented strategic initiatives to drive business growth and improve customer satisfaction.
- Excellent communication skills, both verbal and written.
Vision Source Kingwood
Vision Source
Kingwood
01.2013 - 07.2016
- Trained new employees on standard operating procedures within the clinic, fostering a supportive learning environment for continued professional growth.
- Entered prescription data into computer and initiated new contact lens orders.
- Operated and worked with basic and advanced optical laboratory equipment, tools, supplies and materials.
- Improved patient comfort by providing customized contact lens fittings and adjustments.
- Worked closely with manufacturers'' representatives to stay informed about new product releases and advancements in contact lens technology.
- Provided personalized consultations to educate patients on proper contact lens care and maintenance practices.
Town Center Foot and Ankle
Town Center Foot & Ankle
Kingwood, TX
08.2011 - 01.2013
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
Brandie's Home Daycare
Owner
Atascocita
05.2009 - 01.2013
- Supervised daily activities, ensuring safety and engagement for children of various age groups.
- Developed age-appropriate educational programs that fostered social and cognitive development.
- Communicated effectively with parents regarding children's progress and behavioral concerns.
- Implemented behavior management strategies to promote positive interactions among children.
- Coordinated schedules and activities, maintaining a structured environment conducive to learning.
Education
High School Diploma -
Humble High School
Humble Texas05-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Calm under pressure
- Organization and time management
Timeline
Family Vision Center
AEG Vision
07.2016 - Current
Vision Source Kingwood
Vision Source
01.2013 - 07.2016
Town Center Foot and Ankle
Town Center Foot & Ankle
08.2011 - 01.2013
Brandie's Home Daycare
Owner
05.2009 - 01.2013
High School Diploma -
Humble High School