Hi, I’m
Brandie Muncaster
Waxhaw,NC
Summary
Experienced writer and office administrator with over ten years of experience in Administration. Excellent reputation for communicating and being a team player.
Overview
7
years of professional experience
Work History
Greenfield Communications
Billing Manager and Marketing Assistant
09.2009 - 12.2012
Job overview
- Reviewed billing problems, researched issues and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Worked with customers to develop payment plans and bring accounts current.
- Trained and mentored staff on procedures, compliance requirements and collections techniques.
- Brainstormed written content and design for marketing pieces.
StrikePoint Trading
Account Representative Specialist
11.2006 - 10.2008
Job overview
- Processed new client accounts.
- Analyzed accounts for ongoing issues.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges.
- Contacted customers to assess satisfaction and current needs.
Crandall, Wade & Lowe
Administrative Assistant
09.2004 - 10.2006
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Legal secretarial dictation for cases.
Education
Community Christian CollegeRedlands, CA
Associate of Arts from Liberal Arts And Sciences
Skills
- Adaptable to Changing Conditions
- Operational Reporting
- Correspondence Writing
- Word Processing
- Typing and 10-Key Entry
- Dictation Interpretation
- Project Requirements
- Clerical Support
- Business Relationship Management
- Proactive and Focused
- Problem Anticipation and Resolution
- Prioritizing and Planning
Websites
Accomplishments
- Award-winning author of the children's book Garden Tales: A Seed's Story.
- Devotional contributor to the following Christian organizations: Christian Devotions and VineWords: Devotions and More.
- Married for over fourteen years and mother to three beautiful children.
Affiliations
- Member of Word Weavers Charlotte
- Member of Hope*Writers
- Colson Fellow through the Colson Center
- Devotional contributor to Christian Devotions and VineWords: Devotions and More.
Additional Information
My experience of learning the craft of writing over the past 5 years includes:
- Hands-on learning with Authors Cindy Sproles and Lori Marett through the Writing Right Author Mentoring Service.
- Hands-on learning from Larry Leech, who is my writing coach and ghostwriter of award-winning authors with more than 35 years of editing and writing experience.
- Being a member of Word Weavers Charlotte. We meet on the first Saturday of every month to critique and hone our writing skills.
- Attending the Asheville Christian Writers Conference on a yearly basis to take writing classes.
- I launched my first children's book in 2020. Garden Tales: A Seed's Story has experienced success and is sold at major retailers, such as Target, Walmart, Barnes & Noble, and Amazon.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Billing Manager and Marketing Assistant
Greenfield Communications
09.2009 - 12.2012
Account Representative Specialist
StrikePoint Trading
11.2006 - 10.2008
Administrative Assistant
Crandall, Wade & Lowe
09.2004 - 10.2006
Community Christian College
Associate of Arts from Liberal Arts And Sciences
Similar Profiles
HENRY CASTANEDAHENRY CASTANEDA
Security and Safety Manager at Ayala Greenfield Development Corporation and Ayala Greenfield Estates Homeowners' Association, Inc.Security and Safety Manager at Ayala Greenfield Development Corporation and Ayala Greenfield Estates Homeowners' Association, Inc.
HENRY CASTANEDAHENRY CASTANEDA
Security and Safety Manager at Ayala Greenfield Development Corporation and Ayala Greenfield Estates Homeowners' Association, Inc.Security and Safety Manager at Ayala Greenfield Development Corporation and Ayala Greenfield Estates Homeowners' Association, Inc.
Austin DeWittAustin DeWitt
Course Coordinator at Greenfield Lakes Golf CourseCourse Coordinator at Greenfield Lakes Golf Course
NEIL SULLIVANNEIL SULLIVAN
Car Detailer at Enterprise Rent-A-CarCar Detailer at Enterprise Rent-A-Car
Grady CrumplerGrady Crumpler
Shift Manager at Moe's Southwest GrillShift Manager at Moe's Southwest Grill