Licensed Clinical Social Worker, with 16 years of experience, primarily in medical case management and end-of-life care. Experienced in providing social and therapeutic support to diverse populations in various settings, including telehealth, client homes, hospitals, long-term care settings, and skilled nursing facilities. This experience has inspired my pursuit for a career in therapy. Witnessing the resilience and vulnerability of individuals during some of their most challenging moments deepened my understanding of the human experience and the importance of emotional support.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Licensed Clinical Social Worker
Hawaii Center for Children and Families
Kapolei , HI
03.2025 - Current
New contractor on 3/5/2025
Developed individualized treatment plans for clients based on their needs.
Counseled clients on life transitions such as job loss or divorce.
Maintained client records and progress notes according to agency policies and procedures.
Participated in weekly supervision meetings with supervisor to review cases and collaborate on best practices.
Performed crisis intervention when needed to help stabilize patients in distressful situations.
Supported clients by providing psychoeducation about the impact of trauma on their lives.
Conducted assessments of clients to determine diagnosis and treatment plans.
Provided psychotherapy services to individuals, couples, and families in a clinical setting.
Participated in case conferences with other staff members to discuss client progress.
Collaborated with multidisciplinary teams to coordinate care for clients.
Guided clients in development of skills and strategies for dealing with individual problems.
Coordinated psychosocial assessments, treatment plans and progress notes.
Licensed Clinical Social Worker
Rula (Contractor)
Oahu , HI
10.2024 - Current
Developed individualized treatment plans for clients based on their needs.
Educated clients on mental health topics including coping skills, communication techniques, and stress management.
Counseled clients on life transitions such as job loss or divorce.
Consulted with community agencies regarding resources available for clients' needs.
Maintained client records and progress notes according to agency policies and procedures.
Participated in weekly supervision meetings with supervisor to review cases and collaborate on best practices.
Performed crisis intervention when needed to help stabilize patients in distressful situations.
Supported clients by providing psychoeducation about the impact of trauma on their lives.
Conducted assessments of clients to determine diagnosis and treatment plans.
Provided psychotherapy services to individuals, couples, and families in a clinical setting.
Guided clients in development of skills and strategies for dealing with individual problems.
Documented services and collected required data for evaluation.
Conducted therapy, provided crisis intervention and educated patients and families.
Wrote timely and accurate case notes to inform follow-up for effective, successful case management.
Maintained confidential case documentation.
Diagnosed disorders according to DSM-IV criteria and used ICD-10 codes for documentation.
Adjusted treatment plans with current interventions and progress updates.
Collaborated with other professionals to assess client needs.
Educated clients on options to assist in making informed decisions.
Advocated for clients to resolve medical or personal crises.
Monitored and evaluated client progress compared to measurable treatment and care plan goals.
Licensed Clinical Social Worker
Bluemoon Senior Counseling (CONTRACTOR)
Kapolei , Hawaii
04.2024 - Current
Highlight: Therapeutic support for Seniors - Medicare Primary.
CONTRACT worker
Provided psychotherapy services to individuals, couples, and families in various settings. Telephonic, telehealth, and in-home.
Conducted assessments of clients to determine diagnosis and treatment plans.
Developed individualized treatment plans for clients based on their needs.
Collaborated with multidisciplinary teams to coordinate care for clients.
Consulted with community agencies regarding resources available for clients' needs.
Conducted home visits to assess family dynamics and ensure safety of environment.
Monitored client medication compliance and reported any concerns to medical providers.
Wrote timely and accurate case notes to inform follow-up for effective, successful case management.
Licensed Clinical Social Worker
Willis Counseling And Consulting
Kapolei , Hawaii
03.2024 - 03.2025
Highlight: Provided Crisis support/debrief support to individuals, groups and organizations in the community through EAP services.
Provided psychotherapy services to individuals, couples, and families in a clinical setting.
Developed individualized treatment plans for clients based on their needs.
Educated clients on mental health topics, including coping skills, communication techniques, and stress management.
Performed crisis intervention when needed to help stabilize patients in distressful situations.
Maintained client records and progress notes according to agency policies and procedures.
Consulted with community agencies regarding resources available for clients' needs.
Supported clients by providing psychoeducation about the impact of trauma on their lives.
Counseled clients on life transitions such as job loss or divorce.
Conducted therapy, provided crisis intervention, and educated patients and families.
Wrote timely and accurate case notes to inform follow-up for effective, successful case management.
Conducted assessments of clients to determine diagnosis and treatment plans.
Palliative Care Social Worker
Navian
Honolulu , Hawaii
11.2023 - 02.2024
Highlight: Program Manager
Provided individual and family counseling to patients and families facing end-of-life issues.
Conducted home visits to assess the psychosocial needs of patients and their families.
Developed comprehensive care plans to meet the specific needs of each patient.
Coordinated with other healthcare professionals, such as physicians, nurses, physical therapists, and hospice staff, to ensure optimal care for the patient.
Assisted in obtaining resources such as financial assistance, durable medical equipment, medications, or transportation services.
Collaborated with community organizations to provide additional resources for patients and their families.
Provided education on palliative care options to patients and their families.
Supported caregivers in understanding the disease process, symptom management strategies, legal and financial matters related to end-of-life decisions, bereavement counseling services available in the community.
Grief and Bereavement counseling.
Assisted in completing POLST and Advanced Health Directives.
Assisted in long-term placement.
Investigated child abuse or neglect cases and exercised protective actions when necessary.
Health Coordinator LSW
Alohacare
Honolulu , HI
05.2018 - 10.2023
Highlights: Lead Health Coordinator, Dual Needs Plan Coordinator (Medicare, Medicaid) Coordinator for, Oahu, Maui, and Lanai. Project planning for community events on Lanai.
Created and maintained databases to track program progress and outcomes.
Completed health and functional assessments in the community, hospitals, long-term care, and skilled nursing facilities.
Provided guidance and resources on health related topics to individuals and families.
Participated in volunteer community events, workshops, seminars, and conferences. Focused on promoting good health practices.
Collaborated with other healthcare professionals to coordinate services for clients.
Facilitated referrals for medical or social services as needed by clients.
Coordinated outreach activities such as health fairs, home visits.
Served as liaison between community members and healthcare providers, including health centers on Oahu and Lanai, to ensure access to quality care.
Monitored compliance with applicable laws, regulations, policies, procedures. related to public health initiatives.
Coordinated care for dual coverage clients, Medicare/Medicaid.
Assisted with trainings and orienting new staff.
Social Services Director, LSW
Ka Punawai Ola Nursing Facility
Kapolei , Hawaii
11.2017 - 05.2018
Coordinated with other departments to ensure efficient delivery of services.
Provided leadership in developing policies, procedures, and protocols for social service programs.
Developed and implemented a comprehensive strategic plan for the social services department.
Analyzed data to identify areas of improvement and develop strategies to reduce costs.
Served as a liaison between clients, staff members, and external agencies.
Monitored program activities to ensure compliance with applicable laws and regulations.
Managed budgets and ensured fiscal responsibility within the department.
Organized trainings for employees on relevant topics such as case management techniques and best practices.
Conducted assessments of client needs and developed plans for providing appropriate services.
Created reports and organized psychotropic medication program for facility. Attended interdisciplinary meeting with contracted phamacists.
Maintained records regarding client information, program progress.
Ensured compliance with all state regulations concerning social service programs.
Established relationships with various governmental organizations for funding opportunities.
Provided guidance and support to staff members in resolving complex cases.
Facilitated meetings between clients and families and other professionals involved in their care.
Attended conferences related to social service issues at local, state, or national levels.
Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Consulted with staff on resolution of complex service issues.
Acted as consultant to community programs by interpreting regulations and policies.
Handled administrative procedures to meet objectives set by boards of directors or senior management.
Recruited, interviewed, and hired volunteers and staff.
Investigated elder abuse or neglect cases and exercised protective actions when necessary.
Licensed Social Worker
St. Francis Hospice and Palliative Care program
Honolulu, HI
11.2015 - 11.2017
Highlight: Palliative Care Program - Social Worker: Working with Elderly Affairs Division
Home and Nursing facility, Hospice social worker.
Provided direct clinical services to individuals and families in a variety of settings.
Coordinated care with outside providers, such as psychiatrists and primary care physicians.
Collaborated with other professionals to ensure quality care was provided to all clients.
Maintained accurate and timely documentation of assessment results, service plans, progress notes and discharge summaries according to agency standards.
Monitored client progress through regular follow-up visits or phone calls as needed.
Represented the organization at community events related to social work initiatives.
Identified potential risk factors that could lead to relapse or further deterioration of mental health conditions.
Assessed the need for guardianship or conservatorship when indicated by client's circumstances.
Maintained lists of resources helpful to clients.
Engaged in community outreach and program development to support patient and caregiver needs.
Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
Offered grief and bereavement counseling to support family members after death of loved ones.
Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy.
Evaluated and addressed individual client needs and concerns.
Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports
Licensed Social Worker
Aloha Nursing and Rehab Centre
Kaneohe, HI
08.2013 - 11.2015
On-call social worker from 2015- 2018
Conducted comprehensive assessments, including functional behavior analysis, to identify client needs and develop treatment plans.
Developed individualized service plans to address the specific needs of each client.
Collaborated with other professionals to ensure quality care was provided to all clients.
Maintained accurate and timely documentation of assessment results, service plans, progress notes and discharge summaries according to agency standards.
Participated in case conferences, team meetings and professional development activities.
Provided crisis intervention services when needed and facilitated referrals for additional resources or services when appropriate.
Assisted clients in developing life skills necessary for independent living.
Advised family members on how best to support their loved ones during recovery process.
Monitored client progress through regular follow-up visits or phone calls as needed.
Assessed the need for guardianship or conservatorship when indicated by client's circumstances.
Implemented social service interventions to achieve treatment goals and address client needs.
Maintained lists of resources helpful to clients.
Interviewed clients individually and in family groups to determine services to best address specific needs.
Engaged in community outreach and program development to support patient and caregiver needs.
Counseled and prepared residents for transition to independent living.
Provided mental health support to homeless clients and connected each with community resources.
Service Coordinator - LSW
Ohana Health Plan
Honolulu , HI
11.2008 - 08.2013
Highlight: Nursing home Coordinator for 3 years
Coordinated service schedules and appointments with clients.
Maintained accurate records of services provided for each client.
Conducted Health and Function assessments (HFA) of client needs, strengths, and resources to develop treatment plans.
Developed individualized service plans with clients to address their identified goals.
Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
Provided crisis intervention services for clients experiencing acute distress.
Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
Collaborated with family members to provide comprehensive support services to clients.
Attended team meetings and provided feedback on case updates and treatment recommendations.
Participated in professional development activities such as seminars, workshops, trainings.
Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
Implemented social service interventions to achieve treatment goals and address client needs.
Maintained lists of resources helpful to clients.
Engaged in community outreach and program development to support patient and caregiver needs.
Visited clients at residence for home study assessments to assist courts with custody decisions.
Education
Master of Science - Social Work
University of Hawaii At Manoa
Honolulu, HI
05-2008
Bachelor of Science - Social Work
University of Hawaii At Manoa
Honolulu, HI
05-2007
Skills
Grief and bereavement counseling
Discharge Planning
Individual Counseling/therapy (16yo- 100yo)
Behavior Modification
Cognitive behavioral therapy
Acceptance Commitment therapy
Critical Incident Stress Debriefing
Suicide Prevention
Family therapy
Mental Health Assessment
Psychosocial Assessments
Community Resources
Case Management age (0-100yo)
Motivational Interviewing
Dual diagnosis experience
Strengths-based practices
Crisis Intervention
Advanced Health Care Directives and POLST
Project planning
Certification
Licensed Clinical Social Worker (LCSW) - Hawaii 2024
Licensed Social Worker (LSW) - Hawaii 2008
Timeline
Licensed Clinical Social Worker
Hawaii Center for Children and Families
03.2025 - Current
Licensed Clinical Social Worker
Rula (Contractor)
10.2024 - Current
Licensed Clinical Social Worker
Bluemoon Senior Counseling (CONTRACTOR)
04.2024 - Current
Licensed Clinical Social Worker
Willis Counseling And Consulting
03.2024 - 03.2025
Palliative Care Social Worker
Navian
11.2023 - 02.2024
Health Coordinator LSW
Alohacare
05.2018 - 10.2023
Social Services Director, LSW
Ka Punawai Ola Nursing Facility
11.2017 - 05.2018
Licensed Social Worker
St. Francis Hospice and Palliative Care program
11.2015 - 11.2017
Licensed Social Worker
Aloha Nursing and Rehab Centre
08.2013 - 11.2015
Service Coordinator - LSW
Ohana Health Plan
11.2008 - 08.2013
Licensed Clinical Social Worker (LCSW) - Hawaii 2024
Licensed Social Worker (LSW) - Hawaii 2008
Master of Science - Social Work
University of Hawaii At Manoa
Bachelor of Science - Social Work
University of Hawaii At Manoa
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