Brandie Povlock
Vicksburg,MI
Summary
Healthcare Business Analyst with over 15 years of expertise in data analysis and process improvement. Proven track record of driving revenue growth and ensuring financial reimbursement through strategic audit processes and long-term solutions. Experienced in the ability to identify cost-saving opportunities, implement process improvements, and drive financial stability through building a 100% surgical audit charge capture process. Skilled in leveraging Cerner and Epic EHR systems, demonstrating exceptional commitment to excellence in healthcare financial management.
Overview
13
13
years of professional experience
Work History
Surgical Services Business Analyst/Preference Card Analyst
Ascension Borgess Medical Center
Kalamazoo
05.2017 - Current
- Company Overview: Nonprofit Healthcare with 16 ORs and 6 endoscopy suites.
- Implemented pricing strategies that enhanced budget management, ensuring accurate financial forecasting for surgical services.
- Implement the financial models through long-term planning, ensuring financial stability.
- Led a team of Charge Auditors to overhaul processes, improving data collection and reimbursement accuracy.
- Optimized preference card systems to reduce procedural errors, contributing to significant cost savings.
- Maintain new charge codes, coordinating system changes, and conducting regular reviews to ensure accuracy and compliance with regulatory updates.
- Enhanced in working within MS Office applications, particularly Excel for data analysis, reporting, and system management tasks.
- Conducted advanced financial analysis, recovering $800,000 in lost reimbursements.
- Overhauled surgical processes by leveraging performance metrics to identify bottlenecks and charging inefficiencies with third-party vendors, resulting in increased departmental revenue.
- Proficient working within the Cerner and Epic EHR systems, PeopleSoft, Cranewear and NThrive.
- Knowledge of HB and PB hospital-based billing.
- Experience with facility reimbursement, coding process and compliance concerns related to a charge master.
- Demonstrated ability to research root cause and recommend solutions.
Charge Coordinator Level III/Surgical Technician
Memorial Hospital
South Bend
09.2011 - 05.2017
- Teamed with two charge coordinators to provide 100% audit and charge accuracy throughout the surgical division which ensured maximum financial reimbursement
- Analyzed the completed clinical documents, operating room charge sheets, implant logs, holding/recovery charge slips, etc
- To process the appropriate charges to solidify accurate patient charges that helped to enhance patient satisfaction
- Coordinated with the Clinical Directors, Managers, and departmental staff to clarify clinical documentation to process accurate charging and patient documentation
- Initiated the manual charge process for new products which allowed the surgical coders to send the patient bills quickly and efficiently to the payor to bypass the seven to ten business days for a charge code which enabled faster billing
- Briefed finance and other departments' inquiries to verify charging information by seeking clinical input and reviewing the clinical documentation as necessary to validate the surgical record validity
Loan Officer/Team Leader
Ace Mortgage Funding
Education
Bachelor of Science (B.S.) - Healthcare Administration
Capella University
03.2024
Skills
- Data Analysis
- Budget Management
- Process Improvement
- Financial Review
- Identity Solutions
- Monthly Close
- Revenue Enhancement
- Cost Containment
- PowerPoint
- Key Performance Indicators
- EHR Systems (Cerner, Epic)
Additional Information - Currently Enrolled
MHA program
Timeline
Surgical Services Business Analyst/Preference Card Analyst
Ascension Borgess Medical Center
05.2017 - Current
Charge Coordinator Level III/Surgical Technician
Memorial Hospital
09.2011 - 05.2017
Loan Officer/Team Leader
Ace Mortgage Funding
Bachelor of Science (B.S.) - Healthcare Administration
Capella University
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