Customer-centered sales professional with a diverse financial service career in institutional business development. Goal-oriented, multi-tasker who is a superb team player and self motivated.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Branch Manager
Mariner Finance, LLC
04.2021 - Current
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Complied with regulatory guidelines and requirements.
Examined customer loan applications for loan approvals and denials.
Assistant Branch Manager
Mariner Finance, LLC
Plainfield
5 2019 - 04.2021
Reviewed credit applications for risk factors and credit worthiness.
Responded to customer concerns, working with manager to raise customer satisfaction
Built rapport with account holders by reaching out with product recommendations and account updates.
Successfully assisted BM with passing audit in 2020
Strong sales
Review for 2020-2021 was an exceeds expectations
Demonstrated knowledge of branch financial products, including loans and lines of credit.
Branch Manager
Mariner Finance, LLC
Avon
10 2015 - 5 2019
Avon location was a new branch opening for Mariner Finance.
Developed prospects for new loans with 100 plus cold calls weekly
Supervised 2 Account Representatives
Passed 3 company audits, a state audit and investor audit
Motivated staff to exceed quotas constistenlty through internal constests and aknowledgemnt
Controlled costs and optimized spending
Assistant Manager
One Main Financial
Speedway
9 2012 - 10 2015
Successfully reach and exceed personal goals set by company standards
Risk and loss
Loan processing
Problem solving
Created strong working relationships with customers