Brandie Rutz
Spartanburg,SC
Summary
Results-driven professional with a strong safety mindset and critical thinking capacity, currently at Johnson Controls. Expert in preventive maintenance and effective communication, I streamlined inspection processes, enhancing efficiency and accuracy. Proven ability to foster team collaboration and build relationships, ensuring compliance and improving customer satisfaction in fire safety systems. Goal oriented and proven multitasker with a can do attitude.
Overview
18
18
years of professional experience
Work History
Fire Alarm Inspector
Johnson Controls
Spartanburg, SC
06.2024 - Current
- Read and understood product manuals and blueprints.
- Tested all newly installed and existing fire alarms and devices.
- Knowledgeable fire safety terms and vocabulary
- Maintaining mutual beneficial relationships customers as one of the faces representing the company.
- Familiar with software such as XAAP, Velocity, Workday and others.
- Collaborated with building owners to ensure compliance with local fire codes and regulations.
- Streamlined inspection processes for increased efficiency and accuracy in identifying faulty systems.
- Maintained detailed records of all inspections, findings, and actions taken for future reference and audits.
- Improved safety by meticulously inspecting and testing fire alarm systems in various buildings.
- Offered recommendations based on inspection findings that helped clients plan for necessary upgrades.
- Worked closely with other inspectors to share knowledge and ensure consistent interpretation of codes across projects.
- Ensured timely completion of inspection reports which allowed clients to make informed decisions about their fire alarm systems'' status.
- Conducted thorough visual inspections to identify potential hazards or areas requiring further attention.
- Assisted clients in developing comprehensive safety plans that included regular system tests and maintenance schedules.
- Enhanced customer satisfaction by promptly addressing concerns and providing clear explanations of inspection results.
- Located fire code violations and recommended actions to bring properties into compliance.
- Reduced the risk of fire incidents through diligent evaluation of alarm system installations, maintenance, and repairs.
- Performed inspections on both new construction projects as well as existing buildings undergoing renovation or expansion efforts.
- Provided expert guidance related to proper installation techniques, reducing the likelihood of future malfunctions.
- Actively participated in ongoing training opportunities to stay current on industry advancements and best practices.
- Maintained a strong attention to detail, resulting in accurate detection of code violations and potential hazards.
Truck Driver Local LTL
Superior Oil
Cowpens, SC
04.2017 - 03.2019
- Operated with safety and skill to avoid accidents and delays.
- Maintained HAZMAT endorsements as well as ALL other endorsements available.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
- Fostered supportive environment among driving team, leading by example and offering help when needed.
- Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Removed and unloaded packages from semi trucks for customer deliveries, using extreme care to avoid damage to goods.
Truck Driver/ Driver Check in
Old Dominion Freight Line
Duncan, SC
10.2013 - 04.2017
- Operated with safety and skill to avoid accidents and delays.
- Utilized software such as Oracle, Odyssey, Microsoft word, and xcell to conduct driver check in and take evening calls from customers looking for quotes.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Enhanced team morale with positive attitude and strong work ethic during long hauls.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
Seaman
United States Coast Gaurd
Tybee Island, GA
02.2009 - 02.2013
- Self-motivated, with a strong sense of personal responsibility.
- Installed solar panels, and lighting equipment on towers on the water
- Pulled chain and set Buoys, chain, and dormor weights in ocean.
- Worked on lighthouse and channel marker repairs.
- Ordered PPE and divied out gear to crew-mates.
- Maintained inventory.
- Performed preventative maintenance and repairs to boats, engines, and trailers.
- Maintained relationship with other government agencies ie: OSHA, FEMA, Fish and Wildlife, and others
- Maintained logs and updated over 350 units for Area of Responsibility.
- Drove and maintained boats, and trucks.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Dispatcher
K&S Communications
Greenville, SC
05.2007 - 01.2009
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Trouble shooting equipment
- Multitasking emails, software usage, while manning several phone lines simultaneously.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Generated reports to track deliveries and maintain proper records and documentation.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Analyzed customer feedback and provided solutions to improve customer service.
- Streamlined communication between dispatch and field units, reducing misunderstandings and errors.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
- Implemented regular system checks to maintain high operational standards, ensuring reliability of dispatch equipment.
- Resolved conflicts between field units, ensuring smooth operation and team cohesion.
- Facilitated training for new dispatchers, improving team readiness and performance.
- Negotiated with vendors for better rates on communication equipment, improving budget efficiency.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Scheduled and organized cable and internet installation
- Assisted in resolving customer complaints and grievances.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Managed customer accounts and invoicing.
- Received new orders, prepared documentation, and assigned personnel.
- Monitored flow of paperwork and directed information to appropriate departments.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Education
Incomplete - Business Marketing
Weber State University
Ogden, UTCertification - Medical Billing And Coding
Miller-Motte College
Chattanooga, TN12.2023
Skills
- Critical thinking capacity
- Preventive maintenance proficiency
- Effective communication
- Safety mindset
- Team building skills
Timeline
Fire Alarm Inspector
Johnson Controls
06.2024 - Current
Truck Driver Local LTL
Superior Oil
04.2017 - 03.2019
Truck Driver/ Driver Check in
Old Dominion Freight Line
10.2013 - 04.2017
Seaman
United States Coast Gaurd
02.2009 - 02.2013
Dispatcher
K&S Communications
05.2007 - 01.2009
Incomplete - Business Marketing
Weber State University
Certification - Medical Billing And Coding
Miller-Motte College