BRANDIE SPRINGFIELD
SPRING,Texas
Summary
Accomplished HR Manager with a proven track record at South Central Express, adept in implementing performance management systems and enhancing employee relations. Skilled in Microsoft Office and training, I significantly improved operational efficiency and compliance. Expertise in HR policies, mentoring, and maintaining confidentiality showcases a unique blend of technical and interpersonal skills.
Overview
23
23
years of professional experience
Work History
Hr Manager
South Central Express
09.2001 - 10.2024
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Clerk
HHSC
10.2011 - 10.2014
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Optimized office space usage, arranging workstations to maximize productivity.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
Clerk
TDCJ
07.2009 - 05.2011
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Optimized office space usage, arranging workstations to maximize productivity.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
Education
Bachelor - Criminal Justice
University of Phoenix
Remote 04.2014
Skills
- HR policies and procedures
- Employee Relations
- Microsoft Office proficiency
- Training and mentoring
Timeline
Clerk
HHSC
10.2011 - 10.2014
Clerk
TDCJ
07.2009 - 05.2011
Hr Manager
South Central Express
09.2001 - 10.2024
Bachelor - Criminal Justice
University of Phoenix
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