Hi, I’m
Brandie Warrick
Sugar Land,TX
Summary
Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
2
years of professional experience
Work History
ALDO GroupHouston, TX
Sales Associate
12.2021 - 06.2022
Job overview
- Organized shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Processed product returns and assisted customers with other selections.
- Helped customers complete purchases, locate items and join reward programs.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
Chic-Fil-AHouston , TX
Team Leader
08.2019 - 01.2021
Job overview
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Adhered to rigorous standards for customer service, merchandising and operational safety.
- Operated POS cash register and equipment to collect payments.
- Communicated with customers and team members to solve problems.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Helped customers complete purchases, locate items and join reward programs.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Handled catering scheduling, ordered food and planned events.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
Education
Gulf Coast Trades Center
GED
Skills
- Basic Computer Skills
- Active Listening Skills
- Interpersonal Skills
- Customer Service
- Organizational Skills
- People Person
- Computer Literacy
- POS System Operations
- Verbal and Written Communication
- Attention to Detail
- Shift Scheduling
- Teamwork and Collaboration
- Cash Register Operations
Additional Information
- Willing to relocate to: Houston, , TX , Authorized to work in the US for any employer
Timeline
Sales Associate
ALDO Group
12.2021 - 06.2022
Team Leader
Chic-Fil-A
08.2019 - 01.2021
Gulf Coast Trades Center
GED
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