Brandie Ring
San Antonio
Summary
Analytical individual who obtained a master's in public health (MPH) and looking to gain experience in the field of public health policy, community outreach, communications, and global health. Skilled in collaboration, teamwork, adaptability, and utilizing skills learned during the MPH program in a real-world setting.
Overview
7
7
years of professional experience
Work History
Care Coordinator
Meals on Wheels San Antonio
04.2024 - 02.2025
- Used company software and databases to maintain records of services performed and client conditions.
- Managed client caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of clients.
- Maintained accurate and up-to-date documentation of client records in accordance with HIPAA regulations.
Warehouse Package Handler
FedEx
07.2023 - 04.2024
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks. Used hand-held scanners to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed safety regulations to maintain safe work environment.
Authorization Specialist
BrightStar Care
07.2022 - 11.2022
- Accurately input all patient data regarding claims and prior authorizations into system.
- Verified eligibility and compliance with authorization requirements for service providers.
- Reached out to insurance carriers to obtain prior authorizations for home health care.
- Provided prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines.
Prior Authorization Specialist
CVScaremark
08.2021 - 07.2022
- Contacted insurance to obtain prior authorization for medical procedures and medications.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
- Verified eligibility and compliance with authorization requirements for service providers.
- Responded to inquiries from healthcare providers regarding prior authorization requests.
Customer Service Representative
CVScaremark
11.2017 - 07.2022
- Verified patient insurance coverage and benefits for prescription refill orders.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer mail order needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to escalations team.
- Demonstrated strong organizational and time management skills while managing multiple tasks.
Education
Master of Public Health - Public Health
Regis College
Weston, MA05.2024
Bachelor of Science - Health Sciences
Texas A&M University - Corpus Christi
Corpus Christi, TX08.2017
Skills
- Case management
- Documentation
- Multitasking and organizational skills
- Patient advocacy
- Medical terminology understanding
- Verbal and written communication
- Complex problem solving
- Honesty and integrity
- Goal setting
- Ambitious
- Attention to detail
- Proactive
Timeline
Care Coordinator
Meals on Wheels San Antonio
04.2024 - 02.2025
Warehouse Package Handler
FedEx
07.2023 - 04.2024
Authorization Specialist
BrightStar Care
07.2022 - 11.2022
Prior Authorization Specialist
CVScaremark
08.2021 - 07.2022
Customer Service Representative
CVScaremark
11.2017 - 07.2022
Master of Public Health - Public Health
Regis College
Bachelor of Science - Health Sciences
Texas A&M University - Corpus Christi
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