Experienced with managing critical operations and leading teams to success. Utilizes strategic thinking and problem-solving to navigate complex situations. Track record of fostering teamwork and ensuring optimal performance.
Overview
16
16
years of professional experience
Work History
Assistant Chief Information Officer & Chief Privacy Officer
City of Phoenix – Government Technology Administration
01.2023 - Current
Led transformative technology initiatives to enhance operational efficiencies for thirty-four City departments of Phoenix: optimized solutions for 15,000 employees, positioning the city as a leading innovator in the public sector
Directed a groundbreaking, two-year initiative with a budget of $50M to replace the Phoenix Police Department Records Management System
Enhanced coordination with law enforcement agencies, leading to a notable 75% expansion in system functionalities
Led the city's application product catalog development, evaluating applications with detailed cost-benefit analyses to improve operational efficiency and strategic alignment, resulting in a 15% increase in ROI
Managed business relationships across the city’s thirty-four departments
Engaged ambassadors with ownership and action items.
Improved consulting services by shifting and adapting client processes, improving efficiency, and ultimately growing revenue
Led strategic planning and enablement for clients, aligning initiatives with 2-year and 5-year technology roadmaps
Digital revolution focused on achieving a 30% reduction in operational costs and revenue growth by 25%, consulting with confidence, credibility, and competence throughout the implementation process.
Deputy, Chief Information Officer/Technology Officer
The Judicial Branch of Arizona in Maricopa County – Justice Agency
01.2018 - 01.2022
Revolutionized the fourth-largest trial court system in the US, supporting 3,000 professional support staff, four million residents of Maricopa County, and relationships with legal agencies
The Judicial Branch includes Superior Court, Adult Probation, Juvenile Probation, and Juvenile Detention
Conceptualized, developed, and drove the implementation of a cutting-edge, first-of-its-kind cloud-hosted virtual court system integrated into the case management platform, serving a user base of four million residents: garnered esteemed State and National awards for pioneering innovation and revolutionizing legal processes
Orchestrated a strategic partnership with Microsoft to onboard fifty dedicated developers working with the verbatim recording vendor
Conducted comprehensive training sessions, resulting in a 30% increase in citizen participation and facilitation of 40,000 monthly hearings.
iSqFt Holdings – Startup SaaS - Commercial Construction Technology Space
01.2008 - 01.2018
Engineered the transformation of iSqFt dominance in the industry from $45M in Revenue and 200 users to 1100 users
Defined technology plans startup to the go-to platform for construction professionals
Directed due diligence efforts for mergers, acquisitions, and divestitures, leading to revenue growth from $45M to $480M annually by providing comprehensive risk assessments, technical feasibility analysis, and strategic timeline planning.
Education
Bachelor of Science in Computer Science -
Navy Sea College
01.2005
Skills
Security, Risk Profiling & Management
Assess risk profile for gaps to tolerance
Corporate Security Oversight (ISO/CPO)
Governance
User awareness programs
Strong and broad regulatory compliance and audits
Creative Business Continuity and Disaster Recovery
Financial Management
Solutions ROI, cost-benefit analysis, and business cases
Global IT Services Models
Product and Program portfolio management
Creative technology sourcing and lifecycle
Risk management and mitigation
Product and portfolio ownership
Natural Strategic Thinking
Quickly absorbs organization’s business model, products, key personnel, and market space
Organizational strategic planning and tactical enablement
Divestitures, Mergers and Acquisitions
Business Process Re-Engineering, Six Sigma
Creative Relationship Building
Effective communication, earning trust, credibility, and engagement early
Strong vendor management
Fill knowledge gaps, ensure readiness, and maximize impact
Leading and Listening
Translates organization’s vision and mission into executable realities
Deliver sharp vision defined collaboratively with short and long-term direction