Brandi Kelso
Temple
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
Work History
Patient Financial Counselor
Baylor Scott & White
10.2016 - 10.2024
- Provided financial counseling to clients on budgeting, credit management, and debt repayment strategies.
- Conducted comprehensive financial assessments with clients to identify their current financial situation and develop appropriate action plans.
- Advised clients on the best ways to save money, manage investments, and reduce expenses.
- Counseled patients on financial obligations associated with their medical care.
- Analyzed patient account data and determined payment plans based on individual needs.
- Worked closely with insurance companies to ensure accurate reimbursement for services rendered.
- Prepared financial statements and invoices for customers.
- Assisted in the preparation of monthly and yearly closings.
- Performed data entry and administrative duties as assigned.
- Increased patient confidence in the billing process by providing clear explanations of insurance benefits and coverage limitations.
- Enhanced patient satisfaction by effectively explaining financial options and answering billing inquiries.
- Conducted thorough audits of patient accounts to identify discrepancies and prevent potential revenue loss.
Awana Commander
Grace Church of the Sierras
09.2002 - 11.2016
- Promoted a safe environment by enforcing strict adherence to established policies for child protection.
- Facilitated weekly meetings with volunteer staff, addressing concerns while fostering open dialogue for continuous improvement.
- Fostered community service values in young people through coordinating local projects like food drives or charity events.
- Optimized resource allocation by conducting periodic reviews of budget needs and expenditures related specifically to the Awana ministry.
- Implemented efficient systems for tracking attendance, achievements, and awards distribution within the program.
- Evaluated progress of each club member through regular assessments, providing tailored assistance where needed.
Specialized Foster Parent
Sierra Quest
02.2002 - 09.2016
- Implemented behavior management strategies to address challenging behaviors while promoting personal growth and development.
- Encouraged positive relationships among siblings placed together in the same foster home through conflict resolution techniques and team-building activities.
- Supported older youth in transition planning for independent living or post-secondary education opportunities as they approached adulthood.
- Fostered cultural competence within the family by celebrating diverse traditions, customs, and holidays relevant to each child''s background.
- Facilitated the integration of new foster children into the household by providing a warm welcome and thorough orientation to house rules and expectations.
- Promoted educational success by assisting with homework assignments, monitoring school performance, and attending parent-teacher conferences.
- PRIDE certified foster parent
- CASA volunteer advocates for children in foster care.
Legal Assistant
McCormick Ambulance
09.2014 - 02.2016
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Education
Associate of Applied Science -
Tarlton State University
Killeen TexasSkills
- Insurance Verification
- Revenue Cycle Management
- Financial Counseling
- Medical Billing
- Medicaid knowledge
- Debt management
- Data entry proficiency
- Filing and data archiving
- Customer Service
- Conflict Resolution
- Medical billing knowledge
- Verbal and written communication
- Claims Processing
- Conflict resolution
Education and Training
other
Timeline
Patient Financial Counselor
Baylor Scott & White
10.2016 - 10.2024
Legal Assistant
McCormick Ambulance
09.2014 - 02.2016
Awana Commander
Grace Church of the Sierras
09.2002 - 11.2016
Specialized Foster Parent
Sierra Quest
02.2002 - 09.2016
Associate of Applied Science -
Tarlton State University
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