Brandilee Steinmetz
Berlin,MD
Summary
Compassionate Veterinary Technician with extensive experience at Precious Paws Animal Hospital, excelling in intravenous catheterization and emergency care. Proven ability to manage high-pressure situations while delivering exceptional patient support and client education. Adept at multitasking and fostering strong relationships with pet owners, ensuring a positive experience during challenging times.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Precious Paws Animal Hospital
Ocean City, MD
08.2018 - Current
- Managed time-sensitive tasks while delivering high-quality patient care during busy clinic shifts.
- Assisted with euthanasia procedures, providing compassionate support to grieving pet owners.
- Administered medications and vaccinations, ensuring accurate dosage under veterinarian supervision.
- Restraint of animals to safeguard veterinarians from potential harm.
- Cleaned and disinfected exam areas and surgical equipment to prevent disease transmission.
- Conducted diagnostic tests, including blood work and ultrasounds, to support precise treatment planning.
- Prepared surgical instrument packs for sterile environments using autoclave processing.
- Educated clients on preventive care measures, including vaccinations and nutrition guidelines.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Waitress
Coach's Corner Diner
Ocean City, MD
02.2017 - 01.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Waitress
Difebos Italian Restaurant
Berlin, MD
08.2016 - 05.2018
- Maintained customer satisfaction through timely table check-ins for food and beverage assessments.
- Accurately managed cash transactions, ensuring correct change delivery to customers.
- Demonstrated ability to thrive in fast-paced environments with tight deadlines.
- Responded to customer inquiries, providing item recommendations and recording orders.
Waitress
Applebee's Grill + Bar
Salisbury, MD
08.2015 - 01.2018
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Phillipsburg High School
Phillipsburg, NJ06.2006
Certificate - Animal Health
Animal Behavior Collage
Online08.2018
Skills
- Intravenous catheterization
- Medication administration
- Vaccine administration
- Medical history collection
- Diagnostic imaging
- IV medication administration
- Intravenous injection
- Laboratory skills
- Pharmacy duties
- Nail trimming
- Emergency and preventive care
- Behavioral assessment
- Wound treatment
- Cytocentesis
Certification
Basic CPR certification
Rabies vaccination
Timeline
Veterinary Technician
Precious Paws Animal Hospital
08.2018 - Current
Waitress
Coach's Corner Diner
02.2017 - 01.2019
Waitress
Difebos Italian Restaurant
08.2016 - 05.2018
Waitress
Applebee's Grill + Bar
08.2015 - 01.2018
Certificate - Animal Health
Animal Behavior Collage
Phillipsburg High School