Dedicated Certified Nursing Assistant with over six years of hands-on experience in patient care, specializing in mobility assistance, medication administration, vital signs monitoring, and clinical documentation. Proven ability to collaborate effectively within interdisciplinary teams, with expertise in infection control, patient transfers, and implementing individualized care plans that enhance patient outcomes and minimize incidents. Committed to expanding knowledge in long-term and hospice care while prioritizing patient comfort, safety, and adherence to regulatory standards. Passionate about delivering compassionate care that meets the diverse needs of patients and their families.
Overview
24
24
years of professional experience
Work History
Cna
Dome United staffing
Idaho
01.2023 - Current
Med/Tech for Home Health PCA
Martha Kettles Certified Family Home
Sandpoint, ID
11.2019 - 05.2023
Maintained high standards of patient care in diverse environments, prioritizing comfort and safety.
Monitored and documented vital signs promptly, enabling faster clinical response to condition changes.
Collaborated with interdisciplinary teams to implement individualized care plans, improving patient outcomes.
Maintained accurate patient records to ensure regulatory compliance and support continuity of care.
Enhanced daily comfort through customized care and rigorous adherence to safety protocols.
Administered medications accurately, achieving consistent adherence to prescribed regimens.
Collaborated with multidisciplinary teams to create care plans that reduced emergency interventions.
Detected early health changes and initiated interventions that lowered urgent incidents.
Boosted communication between families and residents, leading to higher satisfaction.
Monitored vital signs, documenting changes and reporting to nursing staff promptly.
Collaborated with healthcare team to develop individualized care plans for patients.
Assisted in rehabilitation exercises, supporting patients in achieving mobility goals.
Maintained cleanliness and organization of patient areas, adhering to safety protocols.
Educated patients and families on health management and post-care instructions.
Mentored new CNAs, sharing best practices for patient care and workflow efficiency.
Implemented process improvements that enhanced patient satisfaction and care delivery efficiency.
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Enhanced patient satisfaction by providing compassionate and attentive care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Reduced patient stress levels through effective communication and active listening skills.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Provided direct patient care, assisting with daily living activities and ensuring comfort.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Recorded vital signs and documented observations.
Receptionist
America’s Best
Alexandria, MN
11.2018 - 11.2019
Managed front desk operations, ensuring efficient check-in and check-out processes.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Coordinated appointments and maintained scheduling for staff and clients effectively.
Utilized multi-line phone systems to manage incoming calls and direct them appropriately.
Trained new reception staff on office procedures and customer service standards.
Maintained accurate records of client interactions and transactions in database systems.
Developed improved filing systems, enhancing organization and retrieval of documents.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Supervisor of Pet and Grocery.
Menards
Alexandria, MN
02.2016 - 10.2019
Supervised daily operations, ensuring adherence to safety protocols and company standards.
Trained and mentored team members to enhance performance and productivity.
Implemented process improvements to streamline workflow and reduce operational delays.
Managed inventory to ensure optimal stock levels for efficient service.
Monitored employee performance, providing constructive feedback and support for career development.
Led initiatives to improve workplace safety culture, fostering a proactive environment among staff.