Personable and dedicated Customer Service Representative with extensive experienece. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Greeting guests at stores such as Petco, Petsmart, and Tractor Supply.
Starting conversation with guests.
Brand ambassador for Blue Buffalo.
Speaking to the guest about the health and well being of their pets.
Helping guests choose the best pet foods for their individual pets needs.
Staying current on the pet food industry any changes and newest studies.
Veterinary Receptionist Responsibilities:
Greeting and welcoming patients with sincerity.
Answering telephone calls and returning e-mails.
Scheduling appointments using our designated software.
Informing the Veterinarian on a call of any emergencies that require urgent attention.
Issuing invoices for treatment and prescribed medication after each consultation.
Receiving and verifying payments after each consultation.
Informing the Veterinarian on-call about possible instances of animal abuse or neglect.
Monitoring the inventory of items for sale by the practice and restocking these, as needed.
Overseeing the sale of items stocked by the practice.
Liaising with courier services and laboratories to ensure that samples are delivered and collected on time.