Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Brandis Hay

Brandis Hay

Chubbuck,ID

Summary

Dedicated professional with a strong work ethic and customer service expertise. Skilled in multitasking and direct patient care, committed to improving quality of life for individuals with disabilities while maintaining a safe environment.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Housekeeper

Quality Inn Hotel
04.2025 - Current
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Direct Support Professional

A New Hope LLC
07.2024 - 09.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

Front End Cashier

Walmart
01.2023 - 01.2024
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Prevented loss by identifying fraudulent transactions and following established security procedures.

Crew Team Member

Wendy's
05.2021 - 01.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
  • Prepared salads, soups and sandwiches for customers.

Education

GED - General Studies

Richland High School
Orange, CA
06.2000

Skills

  • Customer service
  • Work ethic and integrity
  • Multitasking and organization
  • Attention to detail
  • Hospitality service expertise
  • First aid and safety
  • Direct patient care
  • Adaptability and flexibility
  • First aid and CPR
  • Cleaning expertise
  • Proactive and Self-motivated
  • Food packaging and preparation

Certification

CPR Certified

First Aid Certified

Languages

Spanish
Professional Working

Timeline

Housekeeper

Quality Inn Hotel
04.2025 - Current

Direct Support Professional

A New Hope LLC
07.2024 - 09.2024

Front End Cashier

Walmart
01.2023 - 01.2024

Crew Team Member

Wendy's
05.2021 - 01.2023

GED - General Studies

Richland High School

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Brandis Hay