Brandlene Ratcliffe
Roanoke,VA
Summary
Experienced in several aspects of the medical field and administration. Enjoy interacting with patients and providing excellent care. Hold compassion, drive, and determination to succeed with all experiences through research, training, and continued educational resources. Searching for a team of medical professionals that encompass integrity in the workplace, collaborative care, who provide excellent patient care, in a location driven by growth and development of the organization and community around it.
Overview
17
17
years of professional experience
Work History
Clinical Coordinator/Surgical Navigator
LEWIS GALE MEDICAL CENTER
08.2021 - Current
- Provide education and confirm competency for registered nurses, license practical nurses, and nurse techs on all new policies, procedures, and applications necessary as changes occur
- Provide developmental feedback and opportunities for growth of preceptors and charge nurses
- Always perform patient care in a professional manner
- Monitor licensure expiration, organizational required education, and annual competencies for all employees on the unit
- Assisting with nurse leader rounding, weekend call rotation, staffing needs/coverage, and all other duties as assigned.
Admission/Discharge Nurse
LEWIS GALE MEDICAL CENTER
09.2019 - 08.2020
- Provide support hospital wide for the admission and discharge process
- Conducted patient interviews and documentation to ensure accurate information is collected which is critical to the patient care experience and the promotion of safe, high-quality care
- On discharge responsibilities included assessment, identifying specific needs, reviewing quality care measures are met, confirming services are established, medication review for accuracy, and clear communication of all said information to the patient to ensure continuation of care and healing upon discharge.
Unit Director
LEWIS GALE MEDICAL CENTER
09.2016 - 09.2019
- The Director of Inpatient Services is accountable and responsible for the effective delivery of competent, compassionate, and efficient patient care for inpatient services
- This includes overall direction of clinical, human resources, and financial management associated topics: general surgery, laparoscopic, robotics, and surgery physician
- Coordinate’s patient care services, workflow and activities provided by nursing and support staff in a healthcare clinic setting by providing guidance, support, and directions to ensure consistent provision of quality patient care in consideration of the diverse physical, emotional, spiritual, and socio-economic needs and beliefs of families and the community, state, federal and licensing standards, and guidelines.
Clinical Educator & Interim Clinical Coordinator 5 West
LEWIS GALE MEDICAL CENTER
02.2016 - 09.2016
- Provide education and confirm competency for registered nurses, license practical nurses, and nurse techs on all new policies, procedures, and applications necessary as changes occur
- Provide developmental feedback and opportunities for growth of preceptors and charge nurses
- Always perform patient care in a professional manner
- Monitor licensure expiration, organizational required education, and annual competencies for all employees on the unit
- Provide interim clinical coordinator coverage starting 4/2016 to current by assisting with nurse leader rounding, Kronos time management system, staffing needs/coverage, and all other task as assigned.
Registered Nurse/Clinical Coach -5 EAST
LEWIS GALE MEDICAL CENTER
02.2014 - 02.2016
- Consults and coordinates with health care team members to assess, plan, implement and evaluate patient care plans
- Prepares, administers, and records prescribed medications, cleans wounds, and monitors vital signs
- Provides bedside care for a wide variety of medical patients, including pre- and post-surgery patients
- Initiate’s patient education plan, as prescribed by physician
- Teaches patients and significant others how to manage their illness/injury, by explaining: post-treatment home care needs
- Records all care information concisely, accurately, completely, in a timely manner, in the appropriate format and on the appropriate forms
- Act as clinical coach for new graduates and experienced nursing staff as hired to 5 East and 5 West as needed.
Registered Nurse
AUGUSTA HEALTH
02.2014 - 04.2014
- Consults and coordinates with health care team members to assess, plan, implement and evaluate patient care plans
- Prepares, administers, and records prescribed medications, cleans wounds, and monitors vital signs
- Provides bedside care for a wide variety of medical patients, including pre- and post-surgery patients
- Initiate patient education plan, as prescribed by physician
- Teaches patients and significant others how to manage their illness/injury, by explaining: post-treatment home care needs
- Records all care information concisely, accurately, and completely, in a timely manner, in the appropriate format and on the appropriate forms.
Registered Nurse
ROCKINGHAM MEMORIAL HOSPITAL
07.2013 - 04.2014
- Mental health nurses evaluate patients’ mental health needs, write and evaluate treatment plans, deliver psychotherapy and other interventions, provide personal and supportive care, coordinate care with families, physicians and other caregivers.
Patient Service Representative
INSIGHT IMAGING
04.2007 - 07.2013
- Fast paced environment ensuring optimal patient care, maintained databases, generated reports, and scheduling to maximize productivity and customer service
- Answer multiple phone lines, schedule appointments, check in patients, organize patient charts, doctors’ orders, file, scan, and confirm patient appointments.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
Education
Master of Science Nursing AGAC-NP -
Walden University
Minneapolis, MN02.2024
Bachelor of Science Nursing -
Walden University
Minneapolis, MN01.2017
Associate of Applied Science Nursing -
Virginia Western Community College
Roanoke, VA01.2013
High School Diploma General Studies -
Cave Spring High School
Roanoke, VA01.2002
Skills
- Clinical Documentation
- Clinical Leadership
- Developing training programs
- Physical assessments
- Patient Safety
- HIPAA Compliance
- Multidisciplinary team collaboration
- Patient Education
- Direct Patient Care
- Infection Control
- Metrics Tracking
Licenses
- 0001244653, Commonwealth Board of Nursing License
- 2024042669, ANCC Adult-Gerontology Acute Care Nurse Practitioner Certification
- Leadership Development Institute-HCA, Patient Care, Employee Development & Maturation, Confidentiality, Communication, Organization
Timeline
Clinical Coordinator/Surgical Navigator
LEWIS GALE MEDICAL CENTER
08.2021 - Current
Admission/Discharge Nurse
LEWIS GALE MEDICAL CENTER
09.2019 - 08.2020
Unit Director
LEWIS GALE MEDICAL CENTER
09.2016 - 09.2019
Clinical Educator & Interim Clinical Coordinator 5 West
LEWIS GALE MEDICAL CENTER
02.2016 - 09.2016
Registered Nurse
AUGUSTA HEALTH
02.2014 - 04.2014
Registered Nurse/Clinical Coach -5 EAST
LEWIS GALE MEDICAL CENTER
02.2014 - 02.2016
Registered Nurse
ROCKINGHAM MEMORIAL HOSPITAL
07.2013 - 04.2014
Patient Service Representative
INSIGHT IMAGING
04.2007 - 07.2013
Master of Science Nursing AGAC-NP -
Walden University
Bachelor of Science Nursing -
Walden University
Associate of Applied Science Nursing -
Virginia Western Community College
High School Diploma General Studies -
Cave Spring High School
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