Brandon Dyer
Oklahoma City,OK
Summary
Highly motivated professional with years of fantastic customer service seeking a new challenge, fulfillment and to continue my professional growth. Proven track record of delivering one-of-a-kind results that exceed lofty expectations.
Overview
10
10
years of professional experience
Work History
TAX SPECIALIST
HEARTLAND PAYROLL
01.2021 - 06.2024
- Prepared and submitted federal, SUTA, withholding and local tax returns to the appropriate tax authority.
- Effectively utilized time management skills to consistently meet performance metrics and uphold service level agreements (SLAs).
- Maintained thorough and current understanding of applicable tax laws.
- Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.
- Reviewed financial statements for accuracy and integrity.
TAX SPECIALIST
PAYCOM PAYROLL LLC
01.2019 - 01.2020
- Managed the registration of client tax accounts with various tax agencies nationwide.
- Collaborated across multiple departments to ensure accurate and up-to-date client account information.
- Engaged in regular meetings to gain insights into new processes and share progress updates.
- Consistently met performance metrics and adhered to service level agreements (SLAs).
ATF Administrator
CABELA'S
01.2018 - 01.2019
- Delivered exceptional customer service, ensuring client satisfaction and fostering positive relationships.
- Ensured accurate logging of firearms transaction records and trained store employees on updated firearm procedures and policies.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
TEAM LEAD
DISNEY STORE
01.2014 - 01.2018
- Promoted well rounded customer service to ensure guests had a magical shopping experience.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Ensured team members had knowledge of new and updated expectations by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Education
Computer Aided Drafting Certificate -
Red River Tech Center
01.2011
High School Diploma - General Studies
Comanche High School
01.2009
Skills
- Willingness to learn
- Coaching and development
- Adaptability
- Assist in the growth of team members
- Building relationships
- Strong communication skills
- Documentation skills
- Strategic Planning and decision quality
Timeline
TAX SPECIALIST
HEARTLAND PAYROLL
01.2021 - 06.2024
TAX SPECIALIST
PAYCOM PAYROLL LLC
01.2019 - 01.2020
ATF Administrator
CABELA'S
01.2018 - 01.2019
TEAM LEAD
DISNEY STORE
01.2014 - 01.2018
High School Diploma - General Studies
Comanche High School
Computer Aided Drafting Certificate -
Red River Tech Center
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