Lead account management team under Johnson & Johnson, driving client satisfaction through consistent communication and program execution across entire vertical
Mentor and develop account team members and new hires through regular office hours and targeted training sessions
Spearhead implementation of new pilot programs and collaborate with product operations to create impactful rollout strategies and presentations.
Account Manager
Medscape
07.2021 - 08.2023
Act as the day-to-day lead contact for the Johnson & Johnson’s pharmaceutical division, totaling $10 million in revenue annually, by guaranteeing seamless coordination between brand leads, creative agencies, and media teams and ensuring successful execution of a robust portfolio of ad campaigns
Lead all kick-of calls with key stakeholders to outline scope of work on all ad buys while aligning on roles and responsibilities in order to achieve successful launches
Manage asset coordination and handoff to all internal teams to begin tactic development while updating clients on all development timing and milestones and ensuring 100% client satisfaction
Guarantee all intended target audiences are being implemented across programs and that QA is properly executed before final deployment
Utilize WorkFront project management system to streamline timelines, accelerate launches, and enforce interdepartmental collaboration to align on and surpass client expectations
Ensure all creatives are approved for use on WebMD and are in compliance with medical legal review standards by submitting developed assets in Veeva's review portal and outlining how said assets will function and live in WebMD’s environment.
Associate Manager of Physician Partnerships
Everyday Health Group/Castle Connolly
04.2020 - 07.2021
Sold print and digital media placements on Castle Connolly and Everyday Health to qualifying doctors, marketing professionals and practice managers
Collaborated cross-functionally with social media, paid search, SEO, and web-development teams to ensure completion of deliverables and client satisfaction
Organized logistics involving all print/digital assets for HCP placements in the New York Times, New York Magazine, Philadelphia Magazine as well as social media campaigns for Facebook, Twitter, and LinkedIn
Spearheaded production of a new email campaign in collaboration with Everyday Health’s design team highlighting brand and marketing packages reaching 50k+ clients
Generated revenue of $200k+ by establishing new client relationships and securing renewals of existing business through developing strategic proposals.
Executive Assistant
Agapi Stassinopoulos- Author and Thrive Global Contributor
04.2019 - 04.2020
Orchestrated wellness-focused content across social platforms, fostering audience engagement and expanding digital reach for renowned author and Thrive Global contributor, Agapi Stassinopoulos
Strategically managed social media calendars, driving consistent content delivery and enhancing brand visibility across multiple platforms
Leveraged Constant Contact to cultivate high-profile clientele, through in-person and digital networking.
Account Manager
nuLOOM/RugsUSA
08.2017 - 03.2019
Maintained and scaled several e-commerce retail channels, including Amazon Seller Central and Shopify, in order to maximize sales
Created product listings weekly across all channels while ensuring content optimization to drive SEO
Maximized sales and customer acquisition by utilizing direct email, Amazon Marketing Services, and Google AdWords in collaboration with marketing leads to create marketing campaigns
Partnered cross-functionally with production team by providing sale performance data to enable product expansion and quality assurance
Maintained several B2B enterprise relationships by producing comprehensive product offers to generate exposure through catalog offerings
Drove sales growth by 100% YoY by spearheading a successful Amazon Prime partnership and geographic expansion to Canada and Mexico.
Education
Bachelor of Science - Financial Economics
Binghamton University
Binghamton, New York
05.2015
Skills
Salesforce
CMS
Amazon Marketing Services
Constant Contact
Shopify
WorkFront
Veeva Vault
JIRA
YouTrack
Accomplishments
Revamped WebMD's entire 30-60-90 Day training program for all Associate Account Manager and Account Manager new hires.
Received the 2023 "Above & Beyond" award at the Medscape bi-annual national sales meeting, recognizing outstanding contributions in client services.
Helped the Johnson & Johnson sales division rank number 1 in revenue for Q1 of 2024 through on time execution of program launches.
Timeline
Senior Account Manager
Medscape
08.2023 - Current
Account Manager
Medscape
07.2021 - 08.2023
Associate Manager of Physician Partnerships
Everyday Health Group/Castle Connolly
04.2020 - 07.2021
Executive Assistant
Agapi Stassinopoulos- Author and Thrive Global Contributor
04.2019 - 04.2020
Account Manager
nuLOOM/RugsUSA
08.2017 - 03.2019
Bachelor of Science - Financial Economics
Binghamton University
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