Brandon Adkins
RGM Certified Training Manager
Calera ,OK
Summary
Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Prepared to offer 20 plus years of progressive training experience and take on challenging new role at Loves. Energetic General Manager successfully exceeding employee performance goals through implementation of rigorous training protocols. Efficient manager of operational budgets and resources, consistently supporting robust program despite occasional constraints. Determined trainer and program coordinator in implementation of training practices aligning with strategic vision.
Overview
26
26
years of professional experience
Work History
RGM Certified Training Manager
Loves Travel Stop
Colbert , OK
04.2017 - Current
- Conducted orientation sessions and organized on-the-job training for new hires.
- Coordinated technical training and personal development classes for staff members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Accomplished multiple tasks within established timeframes.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Maintained professional, organized and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
General Manager
GIB Investments Subway Franchise
Whitesboro, TX
09.2015 - 03.2017
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Prepared annual budgets with controls to prevent overages.
- Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
- Evaluated suppliers to maintain cost controls and improve operations.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Orchestrated positive customer experiences by overseeing every area of [Type] operations.
- Limited portion sizes and used garnishes to control food costs.
- Built and leveraged community relationships to drive business and maximize catering programs.
General Manager
XOXO Enterprises Subway Francise
Whitesboro, TX
11.2002 - 08.2015
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Prepared annual budgets with controls to prevent overages.
- Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
- Evaluated suppliers to maintain cost controls and improve operations.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Implemented operational strategies and effectively built customer and employee loyalty.
General Manager / Area Manager
Hook Capital Mgmt. Subway Franchise
Sherman, TX
03.1996 - 10.2002
- Interacted well with customers to build connections and nurture relationships.
- Collaborated with assistant managers an store managers to open and close
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Promoted positive customer experience through day-to-day supervision and management.
- Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained new employees on proper protocols and customer service standards.
Education
High School Diploma -
Sherman High School
Sherman, TX 05.1994 - 05.1994
Skills
Leadership training
Timeline
RGM Certified Training Manager
Loves Travel Stop
04.2017 - Current
General Manager
GIB Investments Subway Franchise
09.2015 - 03.2017
General Manager
XOXO Enterprises Subway Francise
11.2002 - 08.2015
General Manager / Area Manager
Hook Capital Mgmt. Subway Franchise
03.1996 - 10.2002
High School Diploma -
Sherman High School
05.1994 - 05.1994