Solid background in plumbing and HVAC. Proven success in completing complex installations and repairs. Known for timely project completions and high-quality workmanship. Demonstrated expertise in troubleshooting and problem-solving with strong customer service skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Plumber 2/ HVAC Installer
Service Experts
06.2019 - Current
Installed plumbing systems and fixtures in residential and commercial properties.
Diagnosed and repaired leaks, clogs, and other plumbing issues efficiently.
Collaborated with team members to complete projects within established timelines.
Trained junior plumbers on best practices and safety protocols.
Conducted routine maintenance checks to ensure optimal system performance.
Improved workflow processes by implementing new techniques and tools.
Managed inventory of plumbing supplies and equipment for projects.
Ensured compliance with local plumbing codes and regulations during installations.
Repaired plumbing systems, components, and equipment.
Installed valves, hangers, supports, and flanges inside piping systems.
Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
Installed HVAC systems in residential and commercial buildings according to industry standards.
Trained junior technicians on HVAC installation techniques, safety protocols, and troubleshooting methods.
Diagnosed issues in HVAC systems using advanced diagnostic tools and provided effective solutions promptly.
Developed customer relationships through clear communication regarding system operation, maintenance schedules, and service options.
Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
Car Salesperson
Berglund Automotive
10.2018 - 04.2019
Developed strong customer relationships through effective communication and personalized service.
Conducted product demonstrations to highlight vehicle features and benefits, enhancing customer engagement.
Negotiated sales agreements and financing options, ensuring clear understanding of terms for customers.
Negotiated purchase prices and explained sales, warranty, and optional products.
Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Answered telephone and email inquiries from potential customers.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Delivery Driver
Security Transport Services
01.2016 - 09.2018
Operated delivery vehicles in compliance with safety regulations and company policies.
Managed efficient route planning to optimize delivery schedules and reduce delays.
Ensured accurate loading and unloading of goods to prevent damage or loss during transit.
Collaborated with dispatch teams to confirm timely deliveries and address customer inquiries.
Maintained vehicle cleanliness and conducted regular inspections to ensure operational readiness.
Provided exceptional customer service by communicating effectively with clients upon delivery.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
General Laborer
Bone Dry Waterproofing
01.2015 - 01.2017
Operated heavy machinery to complete tasks efficiently and safely.
Assisted in training new team members on safety protocols and equipment usage.
Conducted routine maintenance checks on tools and equipment to ensure operational readiness.
Implemented process improvements that enhanced workflow efficiency within the team.
Collaborated with cross-functional teams to achieve project deadlines and deliverables.
Adhered to safety regulations to maintain a hazard-free work environment consistently.
Resolved conflicts among team members, promoting a cohesive work atmosphere through effective communication.
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Education
No Degree - .
William Byrd High School
Vinton, VA
Skills
System installation
Ductwork installation
Electrical wiring
Sheet metal fabrication
System troubleshooting
Leak testing
Technical troubleshooting
Blueprints and specifications
EPA regulations
Indoor air quality
Boiler systems
Continuity testing
Cooling systems
Forced-air furnaces
Unit installation
Split systems repair
Dedicated team player
Leak checks
Recovering and recycling
Soldering
Plumbing repairs
Piping installation
Skilled with both hand and power tools
Drainage systems repair
Plumbing code compliance
Fixture repair proficiency
Emergency response
Sewer line inspection
Gas line handling
Certification
EPA Certified
Interests
During spare time I enjoy both shooting and reloading