Brandon A. Huynh
Queens,NY
Summary
Results-oriented professional with extensive experience in customer service, property management, and administration. Achieved notable improvements in team efficiency and client satisfaction by effectively managing operations and fostering strong customer relationships. Recognized for exceptional organizational skills, attention to detail, and a commitment to delivering excellence in service. Proven ability to oversee multifaceted responsibilities while ensuring smooth operational workflows.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Current Turo Host & Co Founder
Benz Logistics Services LLC
Floral Park, NY
02.2023 - Current
- Managing a responsive, customer-focused team, ensuring timely communication, and a seamless rental experience for all clients.
- Cultivating a strong reputation for reliability and quality, earning All-Star Host status with over 500 successful trips, and maintaining a track record of five-star ratings from renters nationwide.
- Prioritized vehicle cleanliness and maintenance, ensuring a high standard of presentation and performance for each rental.
- Ensuring timely communication and a seamless rental experience for all clients, contributing to consistently positive customer feedback.
Current Front Desk Associate
Equinox
Great Neck, NY
10.2021 - Current
- Delivering exceptional customer service by greeting and assisting members, guests, and staff, ensuring an efficient and welcoming check-in process for spa and fitness services.
- Proactively managed appointment bookings for spa treatments and fitness classes, offering tailored recommendations to enhance the member experience.
- Addressing member inquiries via phone, efficiently processing membership freezes, cancellations, and service adjustments, while maintaining high standards of customer satisfaction.
- Trained and mentored new employees in operational procedures, service standards, and customer care practices, ensuring consistency in service quality, and adherence to company policies.
Assistant Property Manager
ALGNY Management
Howard Beach, NY
10.2022 - 09.2023
- Facilitated property viewings for potential purchasing and lease transactions, focusing on upscale condominiums in Brooklyn, Far Rockaway, and the Bronx.
- Utilized software tools like Excel, QuickBooks, and Microsoft Outlook to manage financials, oversee budgets, and ensure effective organizational coordination.
- Maintained daily communication with building superintendents to ensure high standards of cleanliness, and resolve any repair issues promptly.
- Collaborated with board members to anticipate future maintenance requirements, identifying potential issues, and preparing for long-term upkeep.
Bookkeeping / Administration
Front-Line Building Services
Floral Park, NY
09.2020 - 09.2021
- Analyzed and organized files and invoices to support payroll processing, ensuring accurate and timely payments to staff members, while maintaining clear records for both employees and management.
- Managed payment processing for a diverse client base, demonstrating due diligence and attention to detail in handling transactions, and ensuring accuracy in accounts.
- Traveled to multiple locations to collect payments from clients, ensuring timely and secure transactions, while maintaining professional client relationships.
Education
Bachelor's Degree - Business Management
Farmingdale State College
Farmingdale, NY08.2022
Associates Degree - Business Administration
Nassau Community College
Garden City, NY08.2020
Skills
- Skilled in Communication
- Flexible Problem-Solver
- Strategic Leadership
- Team Collaboration
- Reservations Management
- Invoice management
- Data analysis
- Guest relations
Certification
- Bloomberg Marketing Concepts Certification
- Google Data Analytics Certification
- Real Estate Salesperson's License
Extracurricular Activities
- Weightlifting
- 5k and Half Marathons
- Kickboxing Muay Thai
- Basketball
References
References available upon request.
Timeline
Current Turo Host & Co Founder
Benz Logistics Services LLC
02.2023 - Current
Assistant Property Manager
ALGNY Management
10.2022 - 09.2023
Current Front Desk Associate
Equinox
10.2021 - Current
Bookkeeping / Administration
Front-Line Building Services
09.2020 - 09.2021
Bachelor's Degree - Business Management
Farmingdale State College
Associates Degree - Business Administration
Nassau Community College
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