Lead of daily vehicle operations, providing customer support, and ensuring high renter satisfaction.
Completed over 500+ rentals with a consistent 5.0/5.0 rating; recognized as an All-Star Host.
Achieved a fleet booking rate of 50% weekly, by maintaining vehicle readiness, and rapidly responding to client inquiries.
Managed scheduling, maintenance, and cleanliness protocols for multiple vehicles to uphold premium standards.
Front Desk Associate
EQUINOX
Great Neck, NY
10.2021 - Current
Managing check-in operations for over 400+ members per day, optimizing front-desk workflow, and reduced delays during peak hours.
Responding to member requests, including account freezes, cancellations, and spa services, with fast and accurate resolution.
Trained 10+ new employees in service procedures, improving team consistency, and reducing time.
Collaborating with management to coordinate club events annually, organizing setup, and improving member satisfaction.
Assistant Property Manager
ALGNY MANAGEMENT
Howard Beach, NY
10.2022 - 09.2023
Facilitated property viewings for potential purchasing and lease transactions, focusing on upscale condominiums in Brooklyn, Far Rockaway, and the Bronx.
Managed budgets and tracked property expenses using QuickBooks and Excel, supporting the financial oversight of 16 residential buildings.
Collaborated with 15+ board members to forecast maintenance needs for a 282-unit, 16-building portfolio, identifying $50K in potential capital improvements and contributing to preventative maintenance plan.
Education
MBA - Business Administration
University of Florida
Gainesville, FL
06-2027
BACHELOR'S DEGREE - BUSINESS MANAGEMENT
Farmingdale State College
Farmingdale, NY
08.2022
ASSOCIATE'S DEGREE - BUSINESS ADMINISTRATION
Nassau Community College
Garden City, NY
08.2020
Skills
Proficient in Microsoft Excel, Word, PowerPoint, and Outlook
Proficient in QuickBooks
Working proficiency in R, SQL, BigQuery, and Tableau
Working proficiency in Bloomberg Terminal
Certification
Google Data Analytics Certification
Bloomberg Finance Fundamentals Certification
Bloomberg Marketing Concepts Certification
Leadership & Activites
Farmingdale State College
Vice President International Business Club - Supported the President in leading meetings, setting strategic agendas, and advancing club initiatives. Led recruitment efforts and promoted events across campus, helping to build an inclusive and engaged student community focused on global business topics.
Cornerstone Kickboxing
Class Leader -conducted high-energy kickboxing classes focused on technique, endurance, and safety, guiding participants of all skill levels through structured workouts to improve strength, coordination, and cardiovascular fitness.
Projects
Google Data Analytics Capstone: Analyzed a public bike-share dataset using R and SQL; cleaned and transformed raw data, performed analysis, and built data visualizations in Tableau to present recommendations for improving ridership
ACG5065: Analyzed Lululemon financial statements to assess profitability, liquidity, and solvency; prepared a concise report summarizing key insights, demonstrating ability to interpret financial data, evaluate performance, and communicate findings effectively.
Vice President/Regional Director of Operations at Versacold Logistics Services/Lineage Logistics LLCVice President/Regional Director of Operations at Versacold Logistics Services/Lineage Logistics LLC