Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Alfaro

San Antonio

Summary

Watchful Bouncer with 3 years of experience monitoring patrons, checking IDs and dealing with unruly situations and people. Versatile and straight-forward individual committed to providing safe, enjoyable environment to guests. Skillful in administering crowd control and professionally diffusing altercations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Doorman/Bouncer

Heat Nightclub
08.2021 - 05.2024
  • Maintained a welcoming environment for customers and guests through courteous greetings and assistance.
  • Enhanced building security by vigilantly monitoring entrance and exit points.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • Provided exceptional customer service, fostering positive relationships with residents and enhancing their living experience.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Ejected unruly patrons from premises.
  • Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
  • Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
  • Established rapport with regular customers, creating a welcoming environment that encouraged repeat business.

Sales Associate

Aeropostale
06.2018 - 12.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

High School Diploma -

South San Antonio High School
San Antonio, TX
06.2020

Skills

  • Patience and Tolerance
  • Crowd Control
  • Alcohol awareness
  • Identity Verification
  • Customer Service
  • Complaint Handling
  • Team Player
  • Honest and Dependable
  • Reliable and Responsible

Timeline

Doorman/Bouncer

Heat Nightclub
08.2021 - 05.2024

Sales Associate

Aeropostale
06.2018 - 12.2020

High School Diploma -

South San Antonio High School

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Brandon Alfaro