Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Ali

Queens Village,NY

Summary

With a proven track record at D & N Climate Control Inc., I excel in diagnosing and solving HVAC issues, leveraging my expertise in technical troubleshooting and EPA requirements. Known for enhancing customer satisfaction through exceptional service, I blend analytical thinking with quality-focused practices to deliver superior results, achieving notable increases in repeat business opportunities. I am a hardworking HVAC professional offering proven history in managing residential, commercial and industrial HVAC needs with skillful and efficient repairs. Adept at testing and inspecting systems to isolate faults and implement repair plans. Effectively align systems to meet manufacturer specifications and maximize performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HVAC Technician

D & N Climate Control Inc.
12.2018 - Current
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Repaired and replaced motors, bearings and belts.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Filled out detailed work orders for each job completed.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
  • Repaired and replaced heating and air conditioning systems for commercial customers in Residential and Commercial industry.
  • Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
  • Coordinated with suppliers to secure best prices on high-quality HVAC parts and materials.
  • Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.

Club Manager

1744 Hookah Lounge
07.2017 - 08.2018
  • Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
  • Increased staff performance and engagement via motivational leadership.
  • Cultivated positive relationships with local businesses to create mutually beneficial opportunities for collaboration.
  • Evaluated employee performance regularly, providing constructive feedback and coaching for continuous improvement opportunities.
  • Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
  • Fostered a supportive work environment that encouraged teamwork, open communication, and shared responsibility among staff members.
  • Expanded club offerings to attract diverse clientele with new activities, classes, and events catering to various interests.
  • Scheduled staff shifts to meet business demands and coordinate adequate coverage.
  • Developed promotional campaigns to attract new customers and increase brand awareness.
  • Recruited, hired, and trained to develop high-performing staff.
  • Maintained accurate records, reporting systems, and financial documentation to ensure transparency and smooth business operations.
  • Managed budgets effectively to ensure financial stability while maintaining high-quality offerings for club members.
  • Planned, organized, and coordinated special events and celebrations.
  • Negotiated contracts with vendors, suppliers and entertainment providers to achieve favorable terms.
  • Monitored cash flow and accounting operations to support accurate record-keeping.
  • Raised club traffic and brand reach with innovative online promotions.
  • Prepared monthly reports and budgets to track revenue and expenses.

Education

No Degree - Aviation Management

Dowling College
150 Idle Hour Blvd Oakdale, NY 11769

Skills

  • EPA requirements knowledge
  • Technical Troubleshooting
  • Electrical Wiring
  • System Troubleshooting
  • Leak Checks
  • HVAC and Refrigeration Systems
  • Heating Systems
  • Refrigeration system evacuation
  • HVAC Controls
  • Air Conditioning
  • Package and split systems
  • Certified HVAC Technician
  • Cooling systems maintenance
  • Soldering
  • Heating principles knowledge
  • EPA Regulations
  • Adaptable
  • Quality-focused
  • Troubleshooting expertise
  • Refrigeration Systems
  • Diagnostic Techniques
  • Commercial refrigeration knowledge
  • Welding Techniques
  • Analytical thinker
  • Preventive Maintenance
  • Piping and Brazing
  • Customer Service
  • Thermostat Installation

Certification

  • EPA Section 608 Technician Certification - U.S. Environmental Protection Agency. (EPA Universal)

Timeline

HVAC Technician

D & N Climate Control Inc.
12.2018 - Current

Club Manager

1744 Hookah Lounge
07.2017 - 08.2018

No Degree - Aviation Management

Dowling College

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