Brandon Allen
Houston,USA
Summary
Enthusiastic and reliable individual seeking a position where I can utilize my strong customer service skills to ensure guest satisfaction and contribute to the team’s success. I’m a Freshman at Texas Southern University in my spring semester with a 3.68 GPA.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Worker
Rasing Canes Chicken Fingers
05.2024 - 01.2026
- Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
- Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Streamlined communication between front-of-house and back-of-house teams for smoother operations during busy shifts.
- Discussed menu items with customers and suggested promotional items to increase sales.
- I'm currently on seasonal for my job because I go to school out of town.
Education
Bachelor's Degree - Computer Science
Texas Southern University
Houston, TX05-2029
Skills
- Communication skills
- Beverage making
- Staff training
- Cash handling
- Cashier
- Kitchen experience
- Customer service
- Order taking accuracy
- Cleanliness and hygiene
Certification
Driver's License
Languages
English
Timeline
Restaurant Worker
Rasing Canes Chicken Fingers
05.2024 - 01.2026
Bachelor's Degree - Computer Science
Texas Southern University