Dedicated professional recognized for leveraging a strong work ethic to enhance business performance and achieve organizational goals. Demonstrates exceptional problem solving skills abilities with effective communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Alacrity Solutions
Houston, Texas
01.2024 - 12.2024
Company Overview: Property Claims.
Showed empathy for insured
Investigation
Damage assessment and cost estimation.
Negotiation and conflict resolution.
Customer relationship management
Knowledge of property repair processes and materials.
Xactimate / Symbility
Provided great customer service via phone or in person
Insurance Adjuster
Pilot Catastrophe
Houston, Texas
01.2023 - 01.2024
Company Overview: Auto Hail Claims.
Courtesy check on the insured before inspecting vehicle damages after accidents.
Proficiently use CCC One.
Determining repair or replacement costs.
Negotiating settlements with policyholders and repair shops.
Writing detailed reports on findings and claims resolutions.
Ensuring compliance with company and state insurance standards.
Prepared detailed written reports of findings to document investigation results.
Truck Driver
Coleman Allied
Dothan, Alabama
01.2021 - 01.2023
Contact shipper to set a pickup date and also gather information about their home location/ Freight
Hire labor and negotiate payment
Provided excellent customer service when delivering or handling goods in a courteous manner
Delivered various types of freight to customers in an timely manner
Maintained accurate logbooks and records for each shipment delivered
Lube Technician
Take 5 Oil Change
Houston, Texas
01.2020 - 01.2021
Worked on paperwork, changed oil, and conducted inspection in an efficient time span to the company's standards.
Gave customers valuable information pertaining to their vehicle for the best results in the performance of said vehicle.
Maintained an organized and clean workstation.
Explained the services performed to customers and answered their questions regarding maintenance of their vehicles.
Checked fluid levels, replaced filters, and topped off fluids as necessary
Demonstrated excellent problem solving skills while troubleshooting difficult mechanical issues.
Education
Navarro College
Ranger College
Eric Thomas Adjuster School
Skills
Organizational skills
Negotiation Techniques
Decision Making
Multitasking
Effective Communication
Time Management
Adaptability
Telephone Etiquette
Damage Assessment
Attention to Detail
Certification
Xactimate Level 1
State Farm Auto Certified
State Farm Policy Certified
State Farm Estimatics Certified
State Farm Property Certified
Timeline
Claims Adjuster
Alacrity Solutions
01.2024 - 12.2024
Insurance Adjuster
Pilot Catastrophe
01.2023 - 01.2024
Truck Driver
Coleman Allied
01.2021 - 01.2023
Lube Technician
Take 5 Oil Change
01.2020 - 01.2021
Navarro College
Ranger College
Eric Thomas Adjuster School
Xactimate Level 1
State Farm Auto Certified
State Farm Policy Certified
State Farm Estimatics Certified
State Farm Property Certified
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