Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Cashier

Brandon Alpaugh

Concord,CA

Summary

Dynamic and results-oriented professional with extensive experience in the food service industry, notably as a Lead Line Cook at Carolina Ale House- LM Hospitality. Demonstrated expertise in customer service excellence and cash handling, alongside a proven track record of enhancing customer satisfaction and streamlining operations. Skilled in fostering team productivity and maintaining high standards of professionalism and courtesy. Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

Papa John's Pizza
07.2023 - 10.2023
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Worked flexible schedule and extra shifts to meet business needs.

Lead Line Cook

Carolina Ale House- LM Hospitality
05.2022 - 02.2023
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Increased customer satisfaction rates by promptly addressing concerns and providing solutions to any issues that arose during service.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.

Cook

KFC Restaurant
09.2022 - 11.2022
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.

Education

GED -

Bertie Community College
Windsor, NC
04-2014

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Professionalism and Courtesy
  • Order Taking
  • Organizational abilities
  • Basic Math Competence
  • Cash handling expertise
  • Cash register systems

Accomplishments

  • Achieved [number]% of sales quote.
  • Completed manager training program.
  • Promoted to [Job Title] after only [timeframe] for exceptional performance.
  • Trained and mentored [number] employees.

Certification

  • National Professional Certification in Retail Management (NPCRM) - National Retail Federation.
  • Certified Sales Associate (CSA) - Retail Education Association.
  • These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.
  • First Aid Certification - American Red Cross or St John Ambulance.

Languages

English
Full Professional
French
Limited Working

Timeline

Cashier

Papa John's Pizza
07.2023 - 10.2023

Cook

KFC Restaurant
09.2022 - 11.2022

Lead Line Cook

Carolina Ale House- LM Hospitality
05.2022 - 02.2023

GED -

Bertie Community College
Brandon Alpaugh