Valued leader and team member displays exemplary conduct under pressure while providing guidance and direction to team. Demonstrated excellent organizational skills and ability to think strategically. Trained and mentored new personnel and developed effective working relationships with various backgrounds.
Overview
10
10
years of professional experience
Work History
Police Officer
Raleigh Police Department
07.2023 - Current
While attending the academy Brandon was selected to be the class president. Brandon was chosen to represent the class of over 50+ recruits.
Built relations with all individuals in the class in order to effectively resolve incidents while promoting confidence.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Maintains up to date on current law enforcement topics as well as with department and industry best practice.
Conducted thorough investigations into reported incidents, gathering evidence and interviewing witnesses to support case resolution.
Maintained accurate records of daily activities and completed detailed reports on arrests, incidents, and other law enforcement actions.
Responded to over 1600 calls for service in 2024 including but not limited to traffic stops, domestics, homicides, suicides, rapes, frauds, robberies, burglaries, and active shooters, etc.
Pre Hire
City
05.2023 - 07.2023
Accepted to attend the Raleigh Police Academy and worked as a pre hire through the city with the department. Worked at the Raleigh Police Department Range while assisting with setting up courses, facilitating classes, and ensuring the smooth operation of the department's training.
Sergeant
US Army
07.2022 - 04.2023
Responsible for multiple soldiers by ensuring their health, well-being, and readiness
Helped other soldiers progress in their career.
Proven ability to maintain security and proper working order over various medical and military sensitive items.
Enforced proper customs and courtesies as set out in regulations.
Built relations with soldiers in order to help understand how important and vital they are to themselves, families, as well as the US Military.
Behavioral Health Technician
US Army
06.2021 - 03.2022
Served as sole technician along with Clinical Psychologist for the Behavioral Health team in a foreign environment in service of a US Military operation.
Conducted over 500 clinical hours of therapy, learning, and teaching.
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Worked side by side with medical professionals at the Javits Center with hundreds of people suffering from the Coronavirus.
Ensured the safety and mental well being of hundreds of doctors and nurses.
Performed one on one patient care in order to help soldiers and medical professionals with the fear of the unknown surrounding the Coronavirus and what may happen to them.
Assistant Manager
Roast Office coffee shop
01.2018 - 03.2019
Facilitated and ensured the effectiveness of 10 other employees
Facilitated ordering of supplies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Improved customer satisfaction by addressing and resolving complaints promptly.
Lifeguard
Richmond Hill Swim Club
04.2015 - 03.2017
Monitored and oversaw children and adults and ensured the safety of all.
Education
Skills
Report Writing
Integrity and Honesty
Conflict de-escalation
Relationship building and management
Patience and Empathy
Leadership and development
Teamwork and Collaboration
Flexible and Adaptable
Summary Of Training Skills Qualifications
Served as a lifeguard monitoring people and ensuring safety
Served in the Army while directing and facilitating soldiers to complete tasks
Kept logs of all patient encounters and wrote all proper documentation needed
Facilitated and scheduled appointments, classes, briefs, etc while conducting day to day operations
Weapons qualified on M18 and M4
Instructed classes on multiple topics concerning mental health
Military Experience
Sergeant- 4 years time in service
Relevant Professional Experience
06/01/2023, Present, Pre Hire, Raleigh Police Academy
07/01/2022, 04/30/2023, Sergeant, US Army
06/01/2021, 03/31/2022, Behavioral Health Technician, US Army, Kosovo
04/01/2019, 05/31/2021, BH Specialist, US Army, Fort Bragg, NC
04/01/2015, 03/31/2017, Lifeguard, Richmond Hill Swim Club
Experience Highlights
Brandon Armstrong has spent four years in the military. He was deployed overseas and was the only Behavioral Health Technician working with a clinical psychologist for a total of 1200 soldiers. He conducted and taught classes on anxiety relief, sleep hygiene, bereavement, homesick feelings, stress management, among many others. Brandon also conducted 1 on 1 counseling sessions with individuals ranging from many initial struggles. Brandon’s commitment and experience allowed him to successfully respond to seven crisis intervention situations which lead to zero incidents and received laudatory comments from many senior leaders.