Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dishwasher, Busser, and Food Prep
Our Families Country Café
Las Vegas
Ensured cleanliness of kitchen area at the end of every shift
Conducted regular inspections and maintenance of restrooms
Managed floor maintenance tasks like sweeping, mopping, and clearing under furniture
Provided prompt and accurate service by taking and delivering drink orders
Demonstrated proficiency in handling and preparing fruits and vegetables through practice sessions.
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Stocked service areas with clean plates, bowls, cups, and other items as needed.
Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
Removed garbage and trash to designated disposal areas in accordance with health regulations.
Disposed of glassware that had been broken or chipped according to safety procedures.
Checked temperatures of dishwashing machines to ensure proper functioning.
Maintained adequate levels of cleaning supplies for washing dishes.
Sanitized surfaces after each use following standard sanitation practices.
Host
Kabuki Japanese Restaurant
Las Vegas
Developed and maintained a guest-friendly atmosphere in the lobby, contributing to overall customer satisfaction.
Handled phone inquiries relating to to-go orders, reservations, and general menu questions
Demonstrated comprehensive understanding of entire menu and ingredients
Provided attentive service to patrons by seating them in the appropriate section while fostering positive guest experiences
Provide support to bussers when required.
Dishwasher and Host
The Cheesecake Factory
Las Vegas
Transported 45+ pounds of plates from dish room to food expo
Managed upkeep and sanitation of dish tubs in the restaurant's primary customer area
Ensuring timely delivery of cookware from the chef's station
Maintained cleanliness in the dish room and dishwasher by performing tasks like mopping, wiping, and sweeping.
Received employee of the month after 1 month of joining the team
Welcomed and assisted patrons in finding their seats
Took responsibility for answering phone calls relating to reservations and guest inquiries.
Sales Consultant
United Nissan
Las Vegas
Received training for conducting sales calls remotely
Experienced in utilizing programs to maintain customer communication
Consistently achieved a monthly sales average of 11 units
Enhanced effectiveness of communication skills
Contributed to the dealership's monthly revenue by approximately $300,000.
Developed and maintained relationships with clients to increase sales revenue.
Analyzed customer needs and preferences to recommend appropriate products.
Provided detailed product information to customers, including features, prices, and availability.
Generated daily reports on sales activities for management review.
Resolved customer complaints and inquiries in a timely manner.
Maintained accurate records of all sales activities in the CRM system.
Ensured customer satisfaction by providing follow-up support after purchases.
Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
Conducted test drives for prospective buyers.
Developed relationships with potential buyers through phone calls and emails.
Casino Bar Porter (Steady Extra)
Wynn & Encore Hotel
Las Vegas
Maintained cleanliness of the bar area through regular sweeping and mopping
Performed routine maintenance on drains
Demonstrated meticulous attention to detail in the timely and stain-free polishing of glass surfaces.
Cleaned bar area thoroughly, including drink dispenser nozzles, guest seating surface, cabinets, fridges, and sink
Ensured availability of alcohol and ice at all times
Addressed hotel and surrounding area inquiries from guests
Offered water to customers and supported bartending tasks
Ensured regular trash removal on an as-needed basis.
Maintained clean and organized cabinets for the casino floor.
Expertly operated dishwasher to clean dishes thoroughly, polished them to a shine, and flawlessly organized glassware
Successfully executed pallet transportation tasks within specified timeframes using a heavy loader in a warehouse setting.
House Keeper
Shine Again Cleaning Services
Las Vegas, NV
04.2023 - Current
Executed various cleaning duties including floor sweeping, mopping, carpet vacuuming; additionally performed dusting of furniture and wiping down surfaces.
Performed thorough cleaning of bathroom facilities, including toilets, tubs, showers, and sinks.
Changed bed linens and towels, tidied up rooms.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Replenished supplies such as drinking glasses and coffee cups in guest rooms.
Emptied trash receptacles throughout the property.
Scrubbed kitchen appliances, countertops and fixtures.
Responded to requests from guests regarding housekeeping needs.
Organized closets with hangers for guests' clothing items.
Inspected guest rooms after cleaning to ensure they were presentable.
Observed proper use of chemicals when cleaning various surfaces.
Disinfected telephones, light switches and other frequently touched objects.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Interacted pleasantly with clients and guests when performing daily duties.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Waxed and polished wood furnishings to restore faded appearance.
Education
Advanced Honors Diploma -
Sierra Vista High School
Some College (No Degree) - Computer Science
CSN
Las Vegas, NV
Skills
Memory retention
Restaurant Etiquette
Table Bussing
Quality Assurance
Inventory Management
Guest Relations
Team Collaboration
Beverage Service
Proper Glassware Handling
Effective problem solving
Equipment Operation
Quality Control
Professional Appearance
Strong client relations
Needs Assessment
Time Management
Safe Food Handling
Payment Processing
Self Motivation
Goal Setting
Computer Skills
Adaptability
Task Prioritization
Affiliations
Currently Studying online courses to further my career.