Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Austin

Tracy,CA

Summary

Experienced Service Tech with multiple certificates for multiple systems within vehicle operation, servicing, diagnosis and repair. Dependable automotive professional. Good troubleshooting and planning abilities with superior work ethic. Hardworking Mechanic successful at completing inspections, maintenance and repairs on all types of vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Automotive Technician

The Ford Store San Leandro
01.2019 - Current
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.

Restaurant Manager

Kura Revolving Sushi Bar
08.2018 - 01.2019
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Delivery Driver

DCK1 Amazon Delivery
03.2016 - 03.2018
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
  • Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
  • Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
  • Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Restaurant Waiter

Applebees
08.2011 - 02.2016
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.

Education

High School Diploma -

Chabot College
Hayward, CA
01.2020

Skills

  • System Repairs
  • Electrical Failure Repairs
  • Chemical Disposal
  • Calibration Understanding
  • Vehicle Inspection
  • Alignments Experience
  • Parts Replacement
  • Changing Oil
  • Inspecting Vehicles
  • Transmissions
  • Hand and Power Tools
  • Heating and Air Conditioning
  • Replacing Filters
  • Engine Rebuilds
  • Suspension Systems
  • Changing Tires
  • Calibrating Systems
  • Diagnostic Abilities
  • Replacing Parts
  • Operating Air Compressors
  • Hazardous Waste Management
  • Automotive Engineering
  • Soldering Skills
  • Coolant System Control
  • Drivetrain and Axle Installation
  • Heavy Lifting
  • Safety Awareness
  • Troubleshooting Skills

Certification

I have Ford certifications in the following:

- Steering and Suspension

- Electrical Systems

- Climate Control

- Brakes

- Noise and Vibration

- Automatic Transmission Service

- Differential and 4WD systems Diagnosis and Repair

- HVAC

- High Voltage Battery Repair

- Hybrid and Electric Vehicle operation and Diagnosis


Chabot College Certifications in the following:

- Steering and Suspension

- Electrical components and testing

- Manual Transmissions and Rear Differentials

- Automatic Transmissions

- Brake Systems


Hands on Training in the following:

- Engine tear downs

- Transmission tear downs

- Interior work

- Electrical

- Brakes

- Suspension

- Driveline

- Noise and Vibration

- Water leaks



Timeline

Automotive Technician

The Ford Store San Leandro
01.2019 - Current

Restaurant Manager

Kura Revolving Sushi Bar
08.2018 - 01.2019

Delivery Driver

DCK1 Amazon Delivery
03.2016 - 03.2018

Restaurant Waiter

Applebees
08.2011 - 02.2016

High School Diploma -

Chabot College

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