Brandon Badis
Melbourne,FL
Summary
Dynamic professional with extensive experience in Field Operations, Office Administration and Information Technology. Instrumental in the development of TransLore Ticket Management system, Liaison between CSS Group, Field Operations Management, One Call centers and Utility owners to ensure a TMS program that fulfilled all requirements. Excelled in technical analysis and professional communication, significantly enhancing team performance and project management efficiency. Proven track record in implementing strategic improvements and fostering a culture of excellence.
Overview
34
34
years of professional experience
Work History
Field Technician
USIC Locating Services
12.2022 - Current
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
Field Supervisor
USIC Locating Services
08.2013 - 12.2022
- Planned and scheduled field activities according to set timelines and order of operations.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Monitored employee performance for compliance with regulations and policies.
- Mentored team members in best practices to increase performance.
Field Technician
Utility Resource Group
02.2009 - 05.2010
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Utilized safety practices with no complaints or accidents.
- Delivered high-quality work by diligently following standard operating procedures.
Information Technology Analyst
Central Locating Service
09.2002 - 01.2009
- Assessed business requirements to create focused solutions.
- Reviewed technical work of consultants and third-party support providers.
- Participated in internal audits regarding quality management system.
- Planned and implemented upgrades to system hardware and software.
- Developed and documented network policies, procedures and standards.
- Guided activities to maintain project scope, schedule and budget baselines based on anticipated system development lifecycle.
Office Manager
Central Locating Service
01.1999 - 08.2002
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Computer Security
US Air Force
10.1990 - 10.1998
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Assisted with internal and external audits to confirm compliance with applicable regulations.
- Identified gaps in existing compliance processes and recommended updates.
- Generated reports covering details about data, system operation, and error monitoring.
Skills
- Technical analysis
- Conflict management
- Root-cause analysis
- Quality assurance controls
- Project management
- Professional communication
- Operational planning expertise
- Safety and hazard management
- Quality control
- Location auditing
Timeline
Field Technician
USIC Locating Services
12.2022 - Current
Field Supervisor
USIC Locating Services
08.2013 - 12.2022
Field Technician
Utility Resource Group
02.2009 - 05.2010
Information Technology Analyst
Central Locating Service
09.2002 - 01.2009
Office Manager
Central Locating Service
01.1999 - 08.2002
Computer Security
US Air Force
10.1990 - 10.1998
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