BRANDON BAKER
Marysville
Summary
Dynamic retail professional with extensive experience at Lowe's Home Improvement, excelling in team leadership and customer service. Proven track record in driving revenue growth through effective visual merchandising and strategic sales initiatives. Adept at problem-solving and optimizing team performance to achieve production goals and enhance customer satisfaction.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Lowe's Home Improvement
Yuba City
06.2020 - Current
- Utilize Store Profitability report to recognize areas of opportunity
- Organize engaging front-facing displays to capture customer interest and drive revenue growth for District Play(s)
- Communicate and coordinated planogram execution with store management.
- Coordinate recruitment, interviewing and hiring for Sales Floor and Supervisor positions to keep talent acquisition in line with program targets and business needs.
- Delegate assignments based on team strengths to optimize floor coverage and service levels, while developing talent
- Engage customers in friendly, professional dialogue to determine needs.
Department Supervisor
Lowe's Home Improvement
Yuba City
07.2017 - 06.2020
- Teach, Train and Developed talent - Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Leveraged leadership skills to identify areas of opportunities to improve merchandising, sales and team effectiveness
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Production Supervisor
Lowe's Home Improvement
Yuba City
09.2016 - 07.2017
- Examined final products for conformance with quality and design standards thru diligent quality control.
- Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders to control expenses from production floor.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Establish daily/weekly/monthly production goals, develop plans to meet each goal by desired time
- Met or exceeded target for on-time customer shipments.
Assistant Store Manager
Lowe's Home Improvement
Roseville
06.2012 - 09.2016
- Same skillset as current position
Education
High School Diploma -
Woodcreek High School
Roseville, CA07-2007
Skills
- Customer service
- Team building
- Sales strategy
- Time management
- Leadership development
- Visual merchandising
- Profitability analysis
- Inventory control
- Conflict resolution
- Workforce optimization
- Strategic merchandising
- Effective communication
Timeline
Assistant Store Manager
Lowe's Home Improvement
06.2020 - Current
Department Supervisor
Lowe's Home Improvement
07.2017 - 06.2020
Production Supervisor
Lowe's Home Improvement
09.2016 - 07.2017
Assistant Store Manager
Lowe's Home Improvement
06.2012 - 09.2016
High School Diploma -
Woodcreek High School