Brandon Ball
Russellville,TN
Summary
Dynamic and dedicated professional with a strong background in customer service at Food City and Arbys, excelling in problem-solving and teamwork. Proven ability to enhance customer experiences and maintain operational efficiency. Skilled in cash handling and fostering collaborative environments, contributing to team success and achieving high standards in service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Arbys Resturant
04.2023 - Current
- Delivered exceptional customer service, enhancing dining experience and fostering repeat business.
- Operated point-of-sale system efficiently, ensuring accurate order processing and payment handling.
- Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
- Prepared food items according to quality standards, ensuring consistency and adherence to safety protocols.
- Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
- Contributed to team training efforts by sharing knowledge of menu items and operational procedures with new hires.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Supported promotional initiatives by effectively communicating special offers to customers, driving sales engagement.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Courtesy Clerk/Cashier
Food City
06.2022 - 04.2023
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Organized and restocked shelves to maintain optimal product availability and store presentation.
- Operated cash registers efficiently, ensuring accurate transactions and handling customer payments.
- Collaborated with team members to ensure timely completion of daily tasks and improve workflow efficiency.
- Maintained cleanliness of store areas, adhering to health and safety standards for customer safety.
- Trained new staff on operational procedures, fostering a collaborative work environment and enhancing team performance.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Education
Pharmacy Technician
American Job Center
06.2025
American Job Center
Morristown, TN04.2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Workplace safety
- Money handling
- Computer skills
- Heavy lifting
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Complex Problem-solving
- Relationship building
- Order preparation
- Team building
Certification
Certified Pharmacy Technician (PTCB)
Timeline
Team Member
Arbys Resturant
04.2023 - Current
Courtesy Clerk/Cashier
Food City
06.2022 - 04.2023
Pharmacy Technician
American Job Center
American Job Center
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