Responsive team leader with strong mechanical and leadership background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shop Manager
Texas State Utilities Inc.
Fort Worth, TX
11.2023 - Current
Monitored staff performance and provided feedback and guidance as necessary.
Oversaw the recruitment, training and development of new staff members.
Responded to customer inquiries in a timely manner.
Resolved customer complaints promptly and professionally.
Developed and implemented procedures for the efficient operation of the shop.
Conducted regular stock takes to ensure accurate inventory records.
Maintained high standards of customer service throughout the store.
Implemented strategies to increase sales and profitability of the shop.
Enforced company policies regarding employee conduct, attendance, dress code.
Logistics Specialist
Oregon Food Bank
Portland, OR
03.2020 - 10.2023
Developed and maintained relationships with vendors to ensure timely delivery of materials.
Organized and managed the inventory of all incoming and outgoing shipments.
Analyzed customer orders to determine optimal shipping routes and methods.
Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
Ensured that all shipments met international regulations for customs clearance.
Utilized software programs to track shipments from origin to destination.
Supervised warehouse personnel in loading and unloading cargo containers or trucks.
Resolved any discrepancies related to product quality or quantity issues upon delivery.
Maintained accurate records of all deliveries using automated systems or manual documents.
Managed daily activities of staff responsible for order fulfillment and distribution services.
Mechanic
Mcloughlin Chevrolet
Portland, OR
01.2018 - 12.2020
Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
Tested components with appropriate instruments to ensure proper operation.
Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
Maintained accurate records of work performed in accordance with company standards.
Provided estimates for labor costs associated with repair projects prior to commencement of work.
Ensured safety protocols were followed while working on vehicles.
Swing Manager
Portland Bottling
Portland, OR
06.2019 - 03.2020
Created weekly employee schedules, monitored performance, and provided feedback.
Monitored inventory levels to ensure adequate stock for customers' needs.
Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
Supervised a team of warehouse workers to ensure efficient workflow and timely completion of tasks.
Developed inventory control systems to track stock levels, delivery times and transport costs.
Monitored freight carriers for compliance with safety regulations and company policies.
Created reports detailing daily shipments, arrivals and discrepancies in order fulfillment.
Performed regular audits on inventory levels to ensure accuracy of records.
Warehouse Manager
Michele Ingram LLC
Portland, OR
08.2011 - 06.2019
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Ensured that all orders were accurately fulfilled in a timely manner.
Utilized inventory management software to track stock levels and maintain accurate records.
Developed strategies to optimize workflow processes in order to maximize productivity.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
Organized regular cycle counts of physical inventory to ensure accuracy of system data.
Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
Education
High School Diploma -
Crowley High School
Crowley, TX
06-2016
Skills
Customer Service
Policy Enforcement
POS Systems
Customer Engagement
Employee Management
Task Delegation
Inventory Management
Data Management
Data Analysis
Quality Assurance
Employee reviews
Problem-Solving
Time management abilities
Payroll Administration and Timekeeping
Staff Management
Time Management
Delegating Work
Attention to Detail
Adaptability and Flexibility
Multitasking
Training Management
Hydraulic Repair
Hand and power tools
Mechanical Systems
Work Order Management
Vehicle inspections
Repairs knowledge
Diagnostic abilities
Customer Relationship Management (CRM)
OSHA
QC
Warehouse picking
Inventory staging
Forklift Operation
Production Scheduling
Production Reporting
Material Handling
Palletizing
Shipment Processing
Stock allocation
OSHA Compliance
Heavy equipment operations
Customer-focused
Order Picking
Barcode scanning
Inventory Counts
Deadline-driven
Certified forklift operator
Bill of Lading knowledge
Shipping and receiving
RF scanner
Stock management
Warehouse Management
Heavy Equipment Operation
General construction
General Labor
Worksite safety
Loader Operation
Backhoe Operation
Crane Operation
Equipment operations
Affiliations
Family oriented
Taking care of my mother and daughter
Church Activities
Certification
Forklift Certified
ASE
GM Certifications
OSHA Certifications for Warehouse and Jobsite Standards
References
Jaimie Reagan - Texas State Utilities Direct Manager - (817) 883-6282
Steven Gonzales - Rugby Architectural Manager - (469) 422-1596