Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brandon Barrett

Brandon Barrett

Lebanon

Summary

I am an experienced Regional Manager that holds a pivotal role in the Sunglass Hut organization that supports all of Tennessee, parts of Kentucky, Alabama, and Mississippi. (32 stores over 150 employees.) Customer-focused professional with successful 17-year career in eye wear sector. I help implement training initiatives and professional development throughout our Region, and organization. I spend my time inspiring, training, and coaching individuals through development plans to promote an environment of accountability. I am a role model and mentor that influences each team member to become a true ambassador for EssilorLuxottica. A true "Cheerleader" if I must! I strongly believe that my experience, empathetic leadership style, training, and integrity are what drives and inspires everyone to deliver victory. I desire perfection and believe in going beyond expectations to ensure quality in my work and team. This is why I am able to create and implement strategic plans and develop high performing culture as a driven leader at EssilorLuxottica at Sunglass Hut.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Regional Manager

EssilorLuxottica
12.2019 - Current
  • Supported site management to empower front-line associates with skills and knowledge to carry out day-to-day assignments.
  • Cultivated culture of open communication, collaboration and shared accountability for business success.
  • Drove continued growth across business areas by partnering with first-line management on revised approaches to customer service, sales and operational leadership.
  • Recognized and rewarded performance to motivate continued success.
  • Tracked KPIs against benchmarking, market trends and competitor activities to develop strategic improvement plans.
  • Attracted, retained and developed top talent to enhance team performance.
  • Defined revenue and sales targets and motivated staff to exceed expectations.

Luxottica Field Trainer

Luxottica Retail
01.2018 - 12.2019
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Designed and delivered web-based, self-directed learning materials.
  • Created and oversaw Leonardo training programs for operations.
  • Used Leonardo to design training for store employees and increase company retention and productivity rates 95% +.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Facilitated virtual, in-person and blended learning sessions.
  • Developed and implemented successful onboarding program.
  • Provided coaching and mentoring to employees.
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 75%.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Regional Training Manager

Luxottica - Sunglass Hut
06.2015 - 01.2018
  • Managed new employee orientation training process for more than 100 employees each year.
  • Delivered new employee onboarding and training sessions via PowerPoint, Conference Call, and in-person / workshops.
  • Conducted training courses and prepared videos for long-term use.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Coordinated technical training and personal development classes for staff members.
  • Researched and obtained relevant course materials to achieve training objectives.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Directed training programs and development paths for managers and supervisors.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Managed all exempt employee coaching, training, and performance improvement actions.
  • Created in-depth training manual for all employees.
  • Trained staff during demonstrations, meetings, conferences, and workshops.

Store Director

Sunglass Hut - Luxottica
06.2014 - 06.2015
  • Achieved consistent budget targets.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Boosted revenue $1.7 million by developing and deploying strategies to effectively improve operations.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Formulated pricing policies and determined daily coupons.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed team of 27 cashiers and floor staff.
  • Performed statistical analyses to gather data for operational and forecast team needs.

Optician / General Manager

LAspecs
10.2011 - 06.2014
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
  • Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Maintained safe, clean and organized environment to increase patient comfort.
  • Confirmed quality control standards were met for all eyewear and contact lenses.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Aided in selection of eyeglass frames based on customer preferences.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Lead Optician / Product Buyer

Maison Optique Vision Center
08.2010 - 10.2011
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Offered excellent customer service to increase satisfaction.
  • Operated lensometers to orient and mark uncut lenses for eyeglasses.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Confirmed quality control standards were met for all eyewear and contact lenses.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
  • Educated clients about how to adapt to, wear, and care for eyeglasses.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Performed basic vision testing for new patients.
  • Maintained open communication and strong functional relationship with suppliers through verbal and written communications.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Developed and improved account relationships.

Optometrist Technician

Lafayette Vision Associates
02.2008 - 08.2010
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Prepared and administered medications to patients as prescribed by optometrist.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Educated patients and relations on ocular health and safety, promoting good eye care.

Education

BBA - Business Administration And Management

Northwestern State University of Louisiana
Natchitoches, LA

High School Diploma -

Tioga High School
Tioga, LA

Skills

  • Effective Communication
  • Business Development
  • Brand Management
  • Training and Development
  • Strategic Planning
  • Team Leadership
  • Relationship Building
  • Positive Attitude
  • Adaptability and Flexibility
  • Negotiation and Conflict Resolution
  • Active Listening
  • Employee Coaching and Mentoring

Certification

  • Key Cultural Indicator Reward for Relationships - 2023
  • Regional Manager of the Year - 2023
  • OneSight Ambassador Award 2023
  • 2021 DEI Ally Award
  • Most Adoptable Trainer Award 2019
  • Regional Trainer Spotlight Award 2019
  • Celebratory & Incentive Committee -2018
  • Field Management Business Training - 2016
  • Director of the Year - 2014
  • Million Dollar Club - 2014

Timeline

Senior Regional Manager

EssilorLuxottica
12.2019 - Current

Luxottica Field Trainer

Luxottica Retail
01.2018 - 12.2019

Regional Training Manager

Luxottica - Sunglass Hut
06.2015 - 01.2018

Store Director

Sunglass Hut - Luxottica
06.2014 - 06.2015

Optician / General Manager

LAspecs
10.2011 - 06.2014

Lead Optician / Product Buyer

Maison Optique Vision Center
08.2010 - 10.2011

Optometrist Technician

Lafayette Vision Associates
02.2008 - 08.2010

BBA - Business Administration And Management

Northwestern State University of Louisiana

High School Diploma -

Tioga High School

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