Brandon Bayer
Whitsett,NC
Summary
Dynamic operations leader with a proven track record at Chick-fil-A, excelling in regulatory compliance and team leadership. Spearheaded initiatives that enhanced employee performance and reduced turnover. Skilled in investigative reporting and problem-solving, driving continuous improvement and accountability across diverse teams. Committed to fostering a culture of excellence and integrity.
Overview
8
8
years of professional experience
Work History
Director
Chick-fil-A
Burlington, NC
01.2023 - 01.2025
- Led operations in a high-volume environment, directly managing a team of 18 employees and ensuring adherence to corporate and regulatory standards
- Conducted investigations into operational discrepancies, fraud prevention, and incident resolution, driving corrective action plans
- Spearheaded employee training and development initiatives, improving team performance and reducing turnover
- Collaborated cross-functionally with internal leadership to enforce compliance procedures and optimize workflows
Operations Leader
Dry Pond Resorts
Denver, NC
01.2019 - 01.2021
- Supervised staff and daily activities within a pet care resort, ensuring compliance with safety, health, and company policies
- Investigated and documented incidents involving both staff and clients, applying corrective measures and enhancing accountability
- Drove continuous improvement by working with management to refine processes around incident reporting and customer service delivery
Real Estate Agent
Keller Williams Realty
Greensboro, NC
01.2017 - 01.2020
- Conducted market research and property assessments while ensuring compliance with all regulatory requirements
- Managed transactions and client communications while maintaining records aligned with state and federal guidelines
- Collaborated with internal teams and external stakeholders to facilitate smooth, compliant real estate transactions
Education
Bachelor of Science - Business Administration
University of North Carolina at Greensboro
01.2023
Associate Degree - Communication
Central Piedmont Community College
01.2021
Skills
- Investigative Reporting
- Incident Documentation
- Regulatory Compliance
- Team Leadership
- Risk Assessment
- Business Communication
- Problem Solving
- Detail-Oriented
- Confidentiality & Discretion
Timeline
Director
Chick-fil-A
01.2023 - 01.2025
Operations Leader
Dry Pond Resorts
01.2019 - 01.2021
Real Estate Agent
Keller Williams Realty
01.2017 - 01.2020
Bachelor of Science - Business Administration
University of North Carolina at Greensboro
Associate Degree - Communication
Central Piedmont Community College
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