Brandon Benfield
Employee
Wilmington,NC
Summary
Diligent and professional with a strong work ethic and friendly demeanor, offering several years of practical experience in diverse roles. Customer-focused and dedicated to quality assurance, consistently striving to exceed expectations. Proven expertise in receiving, inspecting, and logging products, complemented by a commitment to maintaining cleanliness and organization within storage areas. Adept at fostering positive relationships with clients and colleagues, ensuring a collaborative and efficient work environment.
Overview
3
3
years of professional experience
Work History
Dollar Tree Employee
Dollar Tree
Wilmington, NC
12.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Works effectively in fast-paced environments.
- Demonstrates respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Uses critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Seasonal Inbound Stocker
Target
Wilmington, North Carolina
09.2024 - 01.2025
- Inspected stock for damage or defects and reported issues to management.
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Maintained accurate inventory levels through regular stock checks.
- Provided customer service by answering questions about product location, price and availability.
- Palletized merchandise for easy movement to sales floor locations.
- Greeted customers and retrieved requested products to drive satisfaction.
- Followed safety procedures when handling hazardous material or dangerous goods.
Overnight Stocker
Walmart
Wilmington, North Carolina
08.2024 - 09.2024
- Followed instructions to properly arrange merchandise items.
- Identified and quickly handled spill clean-up.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Responded quickly to emergency situations during night shifts.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Maintained an orderly appearance at all times throughout the store.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Worked cohesively with team members in both production and transportation.
- Organized shelves, racks and bins to ensure product availability.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Reported any suspicious activity or theft immediately to supervisors.
- Used proper case cutting techniques to cut and sort stock loads.
- Assisted customers with product, promotion and policy information.
Full-service Shopper
Instacart
Wilmington, NC
01.2023 - 08.2024
- Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
- Greeted and assisted customers to foster positive experiences.
- Loaded groceries into vehicles for delivery to customers' homes or businesses.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Assisted with unloading groceries from vehicle at customer's residence or business location upon delivery arrival.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
- Operated register, handled cash and processed credit card transactions.
- Obtained signatures from customers upon completion of deliveries as proof of receipt.
- Verified accuracy of orders prior to delivery.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Suggested comparable products to replace out-of-stock items.
Education
Associate of Arts - Arts
Cape Fear Community College
Wilmington, NC07-2026
High School Diploma -
BCS Virtual Academy
Asheville, NC05-2023
Skills
- Shelf merchandising
- Product restocking
- Inventory cycle counting
- Workstation cleaning
- Workflow efficiency
- Product organization
- Friendly and personable
- Verbal and written communication
- Money handling
- Customer relationships
- Positive attitude
- Punctual and reliable
- Product sales
- Problem resolution
- Critical thinking
- Typing proficiency
- Payment processing
- Call handling
- Data entry
- Proofreading expertise
- Clear communication
- Workflow management
- Friendly, positive attitude
- Customer service
- Problem-solving
- Teamwork and collaboration
- Active listening
- Decision-making
Timeline
Dollar Tree Employee
Dollar Tree
12.2025 - Current
Seasonal Inbound Stocker
Target
09.2024 - 01.2025
Overnight Stocker
Walmart
08.2024 - 09.2024
Full-service Shopper
Instacart
01.2023 - 08.2024
Associate of Arts - Arts
Cape Fear Community College
High School Diploma -
BCS Virtual Academy