Summary
Work History
Education
Skills
Timeline
Accomplishments
Overview
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Brandon Berger

Kingston,WA

Summary

Dynamic and results-driven Director of Business Technology with over 10 years of experience leading operational and technology initiatives across diverse industries. Proven expertise in managing and optimizing NetSuite ERP systems to drive efficiency, streamline processes, and enhance data-driven decision-making. Skilled at bridging the gap between business operations and technology, with a strong track record of delivering scalable, automated solutions that support growth and improve profitability. Adept at leading cross-functional teams, managing large-scale implementations, and fostering collaboration between stakeholders to achieve strategic business objectives. Highly experienced in business process re-engineering, data governance, and system integration to maximize capabilities across Finance, Sales, CRM, and Inventory functions.

Work History

Director of Business Technology

Krosswood Doors
01.2024 - Current
  • Lead strategic planning, development, and management of NetSuite ERP system across all business operations, ensuring alignment with company goals and objectives.
  • Direct the implementation, customization, and optimization of NetSuite modules, including Financials, CRM, Inventory, and Order Management, to improve efficiency and operational performance.
  • Drive business process automation and systems integration to enhance efficiency, data accuracy, and business intelligence insights.
  • Collaborate with vendors and third-party consultants to identify and implement solutions that extend NetSuite’s functionality to meet the evolving needs of the business.
  • Develop and maintain KPIs, dashboards, and reporting tools to enable real-time decision-making and performance tracking.

Director Of Business Technology - Admin

InteriorWorX
04.2023 - 01.2024
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Drafted and distributed reports to assist board members with critical business decisions.
  • Authored wide-ranging roadmaps, determining how technology would be integrated into business operations for maximum return on investment (ROI).
  • Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
  • As the leader responsible for managing 8 subsidiaries, I implemented comprehensive operational efficiencies and strategic initiatives, resulting in a collective 15% increase in overall revenue across the subsidiaries over a two-year period. Through targeted cost reduction measures and streamlined processes, we achieved a 10% improvement in profit margins, enhancing the financial performance and sustainability of each subsidiary within the corporate portfolio.

NetSuite Administrator Manager

InteriorWorX
12.2020 - 04.2023
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Oversaw planning, application development, verification and risks involved in software projects.
  • Evaluated, assessed and recommended software products that would meet project requirements.
  • Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
  • Achieving a 20% reduction in manual data entry errors, enhancing data accuracy and saving countless man-hours. Additionally, by optimizing system processes and conducting targeted user training, I boosted NetSuite user proficiency by 30%, contributing to improved organizational productivity and streamlined business operations.

Corporate Purchasing & Warehouse Manager

InteriorWorX
01.2018 - 12.2020
  • Implemented policies to reduce cost and eliminate waste.
  • Developed and initiated incentive and recognition programs for suppliers.
  • Purchased new products and oversaw inventory stocking and availability.
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Implemented strategic procurement initiatives resulting in a 15% reduction in overall purchasing costs . Through effective supplier negotiation and relationship management.
  • Optimized warehouse processes, I increased order fulfillment speed by 20%, enhancing overall supply chain efficiency and contributing to significant cost savings.

Senior Purchasing Manager

InteriorWorX
01.2012 - 01.2020
  • By implementing streamlined processes, I achieved a 20% improvement in inventory turnover, minimizing holding costs and reducing excess stock levels.
  • Wrote standard operating procedures for department.
  • Worked with clients to resolve claim issues quickly and efficiently.
  • Developed and initiated incentive and recognition programs for suppliers.
  • Sourced vendors, built relationships and negotiated prices.
  • Generated reports, documents and analysis in NetSuite & RFMS for senior management review and approval.
  • Used NetSuite & RFMS to authorize and monitor purchase orders and consumables.
  • Established clear lines of communication between business and clients.

Customer Service Manager

InteriorWorX
01.2010 - 01.2012
  • Introduced higher standards for customer service and increased efficiency by streamlining operations.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Kept accurate records to document customer service actions and discussions.
  • Developed and offered unique discount options to drive interest in new product lines.

Service Technician

Pepsi
01.2009 - 01.2010
  • Evaluated systems according to predetermined checklist and noted issues.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Applied knowledge of standard equipment and manufacturer repair guidelines.
  • Developed detailed maintenance schedules for Vending & Soda equipment to maximize equipment lifetimes.

Manager on Duty

Blockbuster Video
01.2008 - 01.2009
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
  • Initiated plans to improve customer relations, quality standards and service efficiency.
  • Formulated procedures to use in event of accidents, fires or other emergencies.
  • Trained employees in essential job functions.

Education

Associate of Arts - General

Glendale Community College
Glendale, AZ
01.2009

Associate of Science - Administration Of Justice

Glendale Community College
Glendale, AZ
01.2009

High School Diploma -

Sinagua Highschool
Flagstaff, AZ
03.2007

Skills

  • Strategic Planning
  • Digital Transformation
  • Vendor Management
  • IT Training Programs
  • Cost Optimization
  • Data Integrity Management
  • EDI Expertise
  • Procurement Strategy
  • Supplier Relationship Management
  • Inventory Management
  • Team Leadership
  • Customer Feedback Analysis
  • Leadership

Timeline

Director of Business Technology

Krosswood Doors
01.2024 - Current

Director Of Business Technology - Admin

InteriorWorX
04.2023 - 01.2024

NetSuite Administrator Manager

InteriorWorX
12.2020 - 04.2023

Corporate Purchasing & Warehouse Manager

InteriorWorX
01.2018 - 12.2020

Senior Purchasing Manager

InteriorWorX
01.2012 - 01.2020

Customer Service Manager

InteriorWorX
01.2010 - 01.2012

Service Technician

Pepsi
01.2009 - 01.2010

Manager on Duty

Blockbuster Video
01.2008 - 01.2009

Associate of Arts - General

Glendale Community College

Associate of Science - Administration Of Justice

Glendale Community College

High School Diploma -

Sinagua Highschool

Accomplishments

  • NetSuite Implementation
  • WMS Implementation
  • EDI Implementation
  • Trained and Developed NetSuite Users
  • Consulting

Overview

17
17
years of professional experience

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Brandon Berger