Brandon Best
Grand Rapids
Summary
Results-driven business owner with strong skills in planning, leadership, and community engagement. Demonstrated success in enhancing customer satisfaction and implementing strategic marketing initiatives. Extensive experience in optimizing financial resources and improving operational efficiency. Proven ability to coordinate projects that boost customer engagement and team performance.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Owner
Max Entertainment Group
Grand Rapids
10.2014 - 07.2025
- Developed comprehensive business plans outlining services and customer engagement strategies.
- Managed daily operations to ensure efficient workflows and high customer satisfaction levels.
- Coordinated marketing initiatives via social media and local outreach efforts.
- Oversaw budgeting processes, monitored expenses, and optimized financial resources.
- Established supplier relationships to secure quality products at competitive prices.
- Trained staff on customer service standards and operational protocols.
- Supervised employee performance to boost productivity and achieve cost savings.
Youth Development Professional
Boys and Girls Club
Grand Rapids
06.2012 - 08.2019
- Facilitated youth development programs for diverse age groups, enhancing engagement and participation.
- Collaborated with community partners to improve program offerings and resource availability.
- Mentored staff in best practices for effective youth support and engagement strategies.
- Organized workshops promoting personal growth and leadership skills among participants.
- Evaluated program effectiveness using participant feedback and observational data.
Languages
American Sign Language
Professional
Education
Associate of Arts - Sign Language Interpreting/ Business
Michigan State University
East Lansing, MI 08.2015 - 05.2018
BBA - Business
Grand Valley State University
Allendale, MI 08.2025 - 05.2027
Timeline
BBA - Business
Grand Valley State University
08.2025 - 05.2027
Associate of Arts - Sign Language Interpreting/ Business
Michigan State University
08.2015 - 05.2018
Owner
Max Entertainment Group
10.2014 - 07.2025
Youth Development Professional
Boys and Girls Club
06.2012 - 08.2019
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