Brandon Bishop

*Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.

• Mentored 4 kitchen staff to prepare each for demanding roles.
• Obtained fresh, local ingredients to lower grocery costs.
• Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
• Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
• Maintained well-organized mise en place to keep work consistent.
• Placed orders to restock items before supplies ran out.
• Developed and cooked memorable dishes that brought new customers into establishment.
• Initiated training for over 20 new team members on culinary techniques to improve productivity and increase kitchen workflows.
• Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Trained and managed kitchen personnel and supervised related culinary activity.

• Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
• Supervised and trained 2 staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.

• Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
• Maintained well-organized mise en place to keep work consistent.
• Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
• Developed and cooked memorable dishes that brought new customers into establishment.
• Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
• Pleasantly welcomed up to 15 patrons entering sushi bar, offering to explain menu options.
• Collaborated with staff members to create meals for large banquets.
• Developed and remained accountable for safety, quality, consistency and adherence to standards.

• Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
• Provided patrons with education on different types of fish and shellfish and helped choose sushi items.
• Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
• Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
• Carefully handled various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
• Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
• Supervised and enhanced work of 4-person team producing more than 1000 plates per day.
• Mentored kitchen staff to prepare each for demanding roles.
• Developed and cooked memorable dishes that brought new customers into establishment.
• Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
• Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
• Maintained well-organized mise en place to keep work consistent.
• Actively participated in planning sushi menu and crafted new items for special events.
• Placed orders to restock items before supplies ran out.

• Maintained well-organized mise en place to keep work consistent.
• Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
• Pleasantly welcomed up to 12 patrons entering sushi bar, offering to explain menu options.
• Developed and remained accountable for safety, quality, consistency and adherence to standards.
• Implemented successful cross-marketing strategies such as food and wine pairings.
• Disciplined and dedicated to meeting high-quality standards.

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Noted special patron requests and followed up with kitchen to confirm delivery.
• Checked identification for minimum age for sale of alcoholic beverages.
• Supervised restocking of salad bar and buffet for lunch and dinner service.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Cultivated warm relationships with regular customers.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Supported the needs of 10 tables sections. Wait staff who attended to specific needs of countless customers daily for hometown restaurant with social relevancy and intentionality

• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Checked identification for proof-of-age for alcohol and tobacco sales.
• Maintained cash drawer of $300 or more per shift.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Collected and authorized payments of guests.
• Performed cash, card and check transactions to complete customer purchases.
• Maintained current knowledge of store promotions and highlighted sales to customers.

• Arranged and prepared 3 tables at a time for customers to offer memorable experiences to guests and foster repeat business.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Noted special patron requests and followed up with kitchen to confirm delivery.
• Checked identification for minimum age for sale of alcoholic beverages.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Increased sales significantly by upselling higher-end products to customers.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Cultivated warm relationships with regular customers.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Inspected dishes and utensils for cleanliness.
• Answered customers' questions, recommended items and recorded order information.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Checked guests' identification before serving alcoholic beverages.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Asked customers for feedback, solved problems and filled drinks throughout meal.

• Excelled in every store position and regularly backed up front-line staff.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Trained and mentored new employees to maximize team performance.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Coached around 50 crew members to optimize performance and motivate toward more efficient work.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
• Exercised composure under pressure and in escalated customer service scenarios.
• Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
• Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Tracked receipts, employee hours and inventory movements.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Trained back-up associates and led crew members in managing operations of storefront.
• Kept employees operating productively and working on task to meet business and customer needs.
• Checked building to confirm maintenance and cleaning met code and regulations.