Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
8
8
years of professional experience
Work History
Human Resources Data Specilaist
Mohawk Valley Health System
12.2023 - Current
Reviewed and updated client correspondence files and database information to maintain accurate records.
Streamlined onboarding process, ensuring timely completion of all necessary documentation for new hires.
Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.
Supported human resources department in areas such as people metrics, reporting, finance and analytics.
Identified areas for improvement within existing systems, recommending appropriate solutions based on best practices.
Reduced data errors by conducting regular audits of the HRIS system, ensuring data integrity.
Maintained compliance with federal and state regulations by updating personnel records as required.
Supervisor of Operations
ServiceMaster
03.2023 - Current
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Supervised a team of 30 plus Cleaning Technicians at multiple locations throughout Oneida and Madison Counties.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
Developed and maintained relationships with external vendors and suppliers.
Human Resources Assistant
Turning Stone Enterprises
11.2021 - 12.2023
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Processed employee termination paperwork at direction of supervisory staff.
Responded to employee inquiries regarding benefits and other HR topics.
Coordinated open enrollment events to educate employees on benefit options and encourage informed decisionmaking.
Maintained accurate records of employee complaints, grievances, and resolutions for future reference in organizational decisionmaking.
Served as a mediator during disputes involving multiple departments; resolved conflicts professionally while minimizing disruptions.
Administrative Assistant
Adhd & Autism Psychological Services And Advocacy
08.2021 - 11.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Scheduled office meetings and client appointments for staff teams.
Certified Occupancy Specialist
Beacon Communities
11.2019 - 08.2021
Conducted effective marketing campaigns to attract qualified applicants for vacant units, contributing to high occupancy levels throughout the year.
Reduced waiting list times by efficiently managing the applicant pool, prioritizing eligible candidates based on established criteria.
Enhanced communication between residents and property management through the implementation of informative newsletters and community meetings.
Provided exceptional customer service, addressing inquiries from current residents as well as potential applicants in a prompt and courteous manner.
Improved overall property compliance by conducting thorough audits and inspections on a regular basis.
Facilitated smooth move-in experiences for new residents, providing comprehensive orientation sessions and answering any questions or concerns.
Property Manager/ Office Administrator
CRM Rental Management Inc
07.2016 - 08.2021
Developed strong relationships with local vendors to secure quality service at competitive prices for property maintenance needs.
Provided exceptional customer service to both tenants and property owners, maintaining high levels of satisfaction through prompt attention to concerns and proactive problem-solving efforts.
Maintained a safe living environment for tenants by conducting regular property inspections, initiating repairs as needed, and enforcing lease terms regarding safety regulations.
Oversaw successful move-in/move-out processes including unit inspections, security deposit refunds or deductions, and efficient turnovers for new occupants.
Managed multiple simultaneous projects such as renovations or capital improvements to enhance property value while minimizing disruptions to tenants.
Enhanced tenant satisfaction by addressing maintenance and repair requests promptly and efficiently.
Education
No Degree - Business Administration And Management
Mohawk Valley Community College
Utica, NY
High School Diploma -
Clinton Senior High School
Clinton, NY
05.2014
Skills
Human Resources Software
Human Resources Operations
Employee Relations
Onboarding and Orientation
Employee Onboarding
Microsoft Office
Personnel Management
Information Protection
Performance Appraisal
Administrative Support
File Organization
Scheduling
Affiliations
Society Of Human Resources Management (SHRM)
SHRM CNY Chapter
Timeline
Human Resources Data Specilaist
Mohawk Valley Health System
12.2023 - Current
Supervisor of Operations
ServiceMaster
03.2023 - Current
Human Resources Assistant
Turning Stone Enterprises
11.2021 - 12.2023
Administrative Assistant
Adhd & Autism Psychological Services And Advocacy
08.2021 - 11.2021
Certified Occupancy Specialist
Beacon Communities
11.2019 - 08.2021
Property Manager/ Office Administrator
CRM Rental Management Inc
07.2016 - 08.2021
No Degree - Business Administration And Management
Mohawk Valley Community College
High School Diploma -
Clinton Senior High School
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