Brandon Bleecher
Pottstown,PA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
General Manager
W.Q. Diner
09.2022 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction for on average 30 employees.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Second Shift Manager
Lyndon Diner West
04.2021 - 09.2023
- Enhanced team productivity by implementing efficient scheduling and task allocation strategies for 15 second shift employees.
- Reduced employee turnover by fostering a positive work environment, providing regular feedback and addressing concerns promptly.
- Streamlined communication between shifts by creating detailed handoff reports and conducting thorough shift-change meetings.
- Improved overall restaurant efficiency by regularly reviewing performance metrics and adjusting processes accordingly.
Large Sinto Operator
Donsco
04.2021 - 09.2023
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
Education
Associate of Science - HVAC Installation And Repair
Ferris State University
Big Rapids, MI09.2018
High School Diploma -
Manheim Township HS
115 Blue Streak Blvd, Lancaster, Pa 1760106.2009
Skills
- Loss Prevention
- Process Automation
- Expense Control
- Staff Management
- Customer Relationship Management
- Quality Management
- Schedule Management
- Vendor Sourcing
- Contract Negotiations
- Employee Scheduling
- Leadership and Team Building
- Training and Development
Timeline
General Manager
W.Q. Diner
09.2022 - Current
Second Shift Manager
Lyndon Diner West
04.2021 - 09.2023
Large Sinto Operator
Donsco
04.2021 - 09.2023
Associate of Science - HVAC Installation And Repair
Ferris State University
High School Diploma -
Manheim Township HS
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