Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Brandon Bolarinho

Brandon

Summary

Proven leader in asset protection and inventory management, I excelled at CVS HEALTH CORPORATION by implementing loss prevention strategies and optimizing stock levels, achieving significant reductions in shrinkage. Skilled in Wicklander-Zulawski interviewing and cycle counting, I enhanced team performance and customer satisfaction through effective training and inventory control.

Overview

6
6
years of professional experience

Work History

Inventory Coordinator and Hospitality Specialist

SmartTAB
Tampa Bay
01.2025 - Current
  • As an Inventory Manager for SmartTab Point of Sale, I was responsible for overseeing and managing all aspects of inventory control, ensuring accurate stock levels, and streamlining the supply chain process. I worked closely with the sales and operations teams to maintain optimal inventory across locations, while also leveraging SmartTab’s POS system to track product performance and identify trends. I focused on reducing stock discrepancies, improving order accuracy, and ensuring timely replenishment to meet customer demand. By analyzing data and forecasting needs, I helped optimize inventory turnover and contribute to the smooth running of day-to-day operations. My role also involved training staff on inventory best practices, ensuring that everyone was aligned on processes to maintain efficiency and accuracy.
  • In my role at SmartTab, I provided exceptional customer service for business accounts, acting as a key point of contact for companies using our Point of Sale system. I focused on building strong relationships with business clients, understanding their unique needs, and ensuring they had the support required to fully leverage SmartTab’s features. This included assisting with system setup, training staff on POS operations, and troubleshooting any issues to minimize disruptions. I regularly communicated with business owners to address concerns, provide product updates, and offer solutions to improve their operational efficiency. My goal was to ensure that each business account had a seamless experience with SmartTab, helping them to streamline their processes and drive their success.

District Asset Protection Manager

CVS HEALTH CORPORATION
Boston
09.2022 - 01.2025
  • As a District Asset Protection Leader at CVS, I led a store team of 39 dedicated to protecting company assets and minimizing loss across multiple locations. I developed and executed effective loss prevention strategies, collaborated closely with store leadership, and team members to assess security needs, and identified vulnerabilities to safeguard both inventory and the customer experience. My role included conducting investigations, training associates on safety protocols and compliance, and implementing proactive measures to prevent theft and shrinkage. Through strong leadership, I fostered a culture of safety and accountability, ensuring both team success and the protection of company assets.
  • I worked closely with store teams to provide hands-on safety training, making sure everyone understood how to maintain a safe and secure work environment. I focused on teaching emergency procedures, loss prevention techniques, and safe handling practices. By creating engaging and interactive sessions, I made safety a priority for every team member, ensuring they felt confident in following company policies and OSHA guidelines. I encouraged open communication, so associates always knew where to turn with safety concerns, helping to create a culture of care and accountability in the store.
  • I regularly led meetings with store teams and executive leadership to review and discuss the store’s profit and loss performance. In these discussions, I focused on breaking down key metrics, identifying areas for improvement, and collaborating with leadership to develop strategies to boost profitability. I made sure to keep the conversation open and solutions-driven, encouraging input from both store teams and executives to align on goals. By fostering a collaborative approach, I helped ensure that everyone, from associates to leadership, stayed focused on driving financial success and meeting both short-term and long-term targets.

Store Manager

CVS HEALTH CORPORATION
Narragansett
06.2020 - 09.2022
  • As a Store Manager at CVS, I led a dedicated team, ensuring a positive and efficient store environment for both customers and employees. I focused on driving store performance by managing daily operations, optimizing sales, and ensuring we met our goals for customer satisfaction and profitability. I worked closely with my team to foster a culture of collaboration, providing ongoing support, training, and feedback to help everyone succeed. By maintaining strong relationships with both my team and our customers, I made sure we delivered an exceptional shopping experience while creating an environment where employees felt valued and motivated.
  • As a Store Manager at CVS, I not only led day-to-day operations within my store but also took on the responsibility of managing inventories across multiple locations within my district. I worked closely with my team to ensure we kept track of stock levels, ordered inventory on time, and identified trends to prevent overstocking or shortages. Balancing the demands of running a busy store with the larger inventory needs of the district, I focused on optimizing efficiency and minimizing waste. By staying organized and proactive, I helped ensure that both my store and the district stayed well-stocked, meeting customer needs and driving sales.
  • In my role as Store Manager, I took pride in training and mentoring Assistant Managers, ensuring they were fully equipped to lead the team and manage store operations. I focused on developing their leadership skills, from overseeing daily tasks and managing inventory to ensuring excellent customer service. We worked together on setting goals, improving efficiency, and resolving challenges. Through regular coaching and feedback, I helped them build confidence in making decisions, fostering a strong sense of responsibility and ownership of the store’s success. My goal was to empower Assistant Managers to step into leadership roles, and I provided them with the support and resources they needed to thrive.

Assistant Store Manager

CVS HEALTH CORPORATION
Wakefield
06.2019 - 06.2020
  • As an Assistant Manager at CVS, I worked alongside the store manager to ensure smooth daily operations, focusing on both customer satisfaction and team performance. I was responsible for managing inventory, overseeing store processes, and providing leadership to the team. I took pride in helping train and develop staff, creating a positive and collaborative environment where everyone felt supported and motivated. By keeping a close eye on sales goals and performance metrics, I was able to help drive the store’s success while ensuring we provided excellent service to our customers. My role allowed me to grow my leadership skills while making a real impact on the store’s overall performance.
  • For my Capstone Project at CVS, I worked on enhancing the CarePass program, aimed at improving customer experience and driving membership growth. The project involved analyzing current program performance, identifying areas for improvement, and developing strategies to increase engagement. I collaborated with cross-functional teams to optimize the enrollment process, improve customer communication, and design promotional strategies to boost retention. The goal was to create a seamless, value-driven experience for members, ultimately driving both customer loyalty and revenue growth for CVS.

Education

High School Diploma -

Coronado High School
Las Vegas, NV
05-2014

Some College (No Degree) -

University of Nevada, Las Vegas
Las Vegas, NV

Skills

  • As a Wicklander Certified Interviewing professional, I specialized in conducting interviews using ethical, non-confrontational techniques to gather critical information I was trained in the Wicklander-Zulawski method, which focuses on building rapport and using strategic questioning to encourage cooperation while maintaining professionalism and respect My role involved interviewing individuals in a variety of settings, from internal investigations to loss prevention, ensuring compliance with legal and ethical standards I applied my expertise to identify key details, improve case outcomes, and provide valuable insights for decision-making, all while creating a safe environment for interviewees to share information freely
  • Cycle counting
  • Stock replenishment
  • Inventory contol system
  • Warehouse operations
  • Packaging management
  • Loss prevention
  • Inventory purchasing
  • Stock control

Affiliations

  • I'm a part of a flag football league with my friends every summer.
  • I like to take my husky, Bean, on trails.
  • I have a goal to travel to all 50 states.

Timeline

Inventory Coordinator and Hospitality Specialist

SmartTAB
01.2025 - Current

District Asset Protection Manager

CVS HEALTH CORPORATION
09.2022 - 01.2025

Store Manager

CVS HEALTH CORPORATION
06.2020 - 09.2022

Assistant Store Manager

CVS HEALTH CORPORATION
06.2019 - 06.2020

High School Diploma -

Coronado High School

Some College (No Degree) -

University of Nevada, Las Vegas

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Brandon Bolarinho